{"id":2766,"date":"2025-06-09T12:26:23","date_gmt":"2025-06-09T10:26:23","guid":{"rendered":"https:\/\/www.domains.co.za\/blog\/?p=2766"},"modified":"2026-03-05T10:36:36","modified_gmt":"2026-03-05T08:36:36","slug":"email-etiquette","status":"publish","type":"post","link":"https:\/\/www.domains.co.za\/blog\/email-etiquette\/","title":{"rendered":"Email Etiquette For Startups And SMEs"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\n<p>These days, <a href=\"https:\/\/www.domains.co.za\/email-hosting\" alt=\"Link to Domains.co.za - Email Hosting\" title=\"Domains.co.za - Email Hosting\" target=\"_blank\" rel=\"noopener\">email<\/a> etiquette, or <a href=\"https:\/\/www.domains.co.za\/blog\/know-your-netiquette\/\" alt=\"Link to Domains.co.za Blog - Know your Netiquette\" title=\"Domains.co.za -Know your Netiquette\" target=\"_blank\" rel=\"noopener\">Netiquette<\/a>, is more important than ever. That&#8217;s because email is a preferred business tool that is used by 81% of companies for communication and marketing. And seeing as the second week of June is National Email Week, we thought it fitting to share best practices for email.<\/p>\n\n\n\n<p>Why should we care about the way we compose email messages? Because the way you or your employees write and respond to emails can reflect positively or negatively on your business.<\/p>\n\n\n\n<p>A shocking <a href=\"https:\/\/www.wordstream.com\/blog\/ws\/2017\/06\/29\/email-marketing-statistics\" target=\"_blank\" rel=\"noopener\">statistic<\/a> is that 50% of emails are misinterpreted. Well, that&#8217;s just wasteful, isn&#8217;t it?<\/p>\n\n\n\n<p>Perhaps, the influence of informal chat platforms and collaboration apps, have made us a little haphazard in our communication habits. This blog aims to rectify any bad email quirks you or your team may have picked up over the years, so every email you send or reply to can be successful.<\/p>\n\n\n\n<p><strong>RELATED:<\/strong> <a href=\"https:\/\/www.domains.co.za\/blog\/email-is-adapting\/\" alt=\"Link to Domains.co.za Blog - Email is Adapting and Becoming Smarter\" title=\"Domains.co.za - Email is Adapting and Becoming Smarter\" target=\"_blank\" rel=\"noopener\">Email is Adapting and Becoming Smarter<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"key-takeways\">KEY TAKEWAYS<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email is still one of the most powerful business communication and marketing tools.<\/li>\n\n\n\n<li>How you write and send an email reflects on your professionalism.<\/li>\n\n\n\n<li>Small tweaks to your email habits can make a big difference in how your messages are received.<\/li>\n\n\n\n<li>Respect your recipient\u2019s time by sending emails during reasonable working hours or using scheduling tools.<\/li>\n\n\n\n<li>Use a polite, professional tone. Avoid slang, all caps, and unnecessary humour.<\/li>\n\n\n\n<li>Always reread your email before sending it to catch grammar mistakes, unclear phrasing, or emotional overtones that could be misread.<\/li>\n\n\n\n<li>Using an email address linked to your business domain not only looks professional but also builds brand trust and recognition.<\/li>\n\n\n\n<li>Domains.co.za offers affordable Email Hosting with a FREE domain name*, making it easy for small businesses to start strong.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h4>TABLE OF CONTENTS<\/h4><nav><ul><li class=\"\"><a href=\"#key-takeways\">KEY TAKEWAYS<\/a><\/li><li class=\"\"><a href=\"#about-national-email-week\">About National Email Week<\/a><\/li><li class=\"\"><a href=\"#what-is-email-etiquette\">What Is Email Etiquette?<\/a><\/li><li class=\"\"><a href=\"#email-etiquette-checklist\">Email Etiquette Checklist<\/a><\/li><li class=\"\"><a href=\"#faqs\">FAQS<\/a><\/li><li class=\"\"><a href=\"#other-blogs-of-interest\">Other Blogs Of Interest<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"about-national-email-week\">About National Email Week<\/h3>\n\n\n\n<p>National Email Week is celebrated every year in an attempt to make the ongoing advantages of this platform stand. Before social media and the various other platforms, email was everything. And while it is not the be-all and end-all anymore, it still plays an important role in business &amp; personal communication, and marketing.<\/p>\n\n\n\n<p>Email is an affordable, non-intrusive and trackable form of communication, that has an estimated whopping 4.48 billion users, which means there is a huge email-reading audience.<\/p>\n\n\n\n<p>Email is still doing its thing; keeping people connected, engaged and helping companies communicate and convert into customers and sales.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"211\" src=\"https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-02.webp\" alt=\"Strip Banner Text - The average person receives 96 emails per day. Keep your email short, to the point and professional\" class=\"wp-image-2770\" title=\"The average person receives 96 emails per day. Keep your email short, to the point and professional\" srcset=\"https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-02.webp 960w, https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-02-300x66.webp 300w, https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-02-768x169.webp 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-is-email-etiquette\">What Is Email Etiquette?<\/h3>\n\n\n\n<p>Although every email user has a Spam and Junk folder that is able to filter some dodgy or spammy emails; there is nothing stopping anyone from sending an email, even a cold one, to any recipient if they have the email address. This isn&#8217;t necessarily a bad thing because it also means that potential customers can reach a business directly, individuals can connect freely and potential business opportunities can be unlocked. With all this freedom, there needs to be some rules and this is where email etiquette aka Netiquette comes in.<\/p>\n\n\n\n<p>Email etiquette is a set of guidelines that help people use the platform more respectively and effectively. Composing and responding to an email shouldn&#8217;t just be a case of jotting down whatever you want to say exactly as you want to say it. To get optimum results, it is essential to package an email the right way. Rethink email and it will reward you!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"email-etiquette-checklist\">Email Etiquette \/ Netiquette Checklist<\/h3>\n\n\n\n<p>The email you are composing or responding to has a responsibility towards the recipient.<\/p>\n\n\n\n<p>Here are some best practices to help your emails, specifically business-related emails be clear, concise and effective:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"use-a-professional-business-domain-and-email-signature\">1. Use a professional business domain and email signature<\/h4>\n\n\n\n<p>For business email, nothing says it better than an email from a custom business domain. It looks professional, builds brand awareness and signals trust. Don&#8217;t have a website yet? No problem. At Domains.co.za, you can look the part from the onset of your business by signing up for <a href=\"https:\/\/www.domains.co.za\/blog\/email-hosting-for-small-business\/\" alt=\"Link to Domains.co.za Blog - What Email Hosting For Small Business Can Do For Your SME\" title=\"Domains.co.za - What Email Hosting For Small Business Can Do For Your SME\" target=\"_blank\" rel=\"noopener\">Email Hosting<\/a>. It is affordable, and comes with a FREE* domain name.<\/p>\n\n\n\n<p>Adding a professionally designed email signature with all your contact information can further enhance those important first impressions.<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-7ae798021f23238f6842fba4691227e0\"><em>*Ts &amp; Cs apply.<\/em><\/p>\n\n\n\n<p><strong>RELATED:<\/strong> <a href=\"https:\/\/www.domains.co.za\/blog\/what-is-email-hosting\/\" alt=\"Link to Domains.co.za Blog - What is Email Hosting: Everything You Need To Know\" title=\"Domains.co.za - What is Email Hosting: Everything You Need To Know\" target=\"_blank\" rel=\"noopener\">What Email Hosting For Small Business Can Do For Your SME<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"properly-setup-your-email-account\">2. Properly setup your email account<\/h4>\n\n\n\n<p>Make sure your email account is set up to reflect your name, surname and\/or business name. Use standard fonts (like Arial or Calibri) in a readable size (11pt\u201312pt). Anything too fancy can make your email hard to read or feel less professional.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"know-when-to-cc-bcc-reply-to-all-forward\">3. Know when to CC, BCC, Reply To All, Forward<\/h4>\n\n\n\n<p>The CC (carbon copy) field is for recipients who need to be informed but don\u2019t need to take action. BCC (blind carbon copy) is great for protecting privacy when emailing a group. Avoid \u201cReply All\u201d unless every recipient truly needs to see your response. Forwarding? Always remove unnecessary information and add context so the recipient understands why you\u2019re sharing the email.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"write-a-relevant-short-and-descriptive-subject-line\">4. Write a relevant, short and descriptive Subject Line<\/h4>\n\n\n\n<p>Your subject line is the first thing people see, so make it count. Aim for clarity over cleverness. Something like \u201cMeeting Agenda \u2013 Friday 9 June\u201d is far more effective than \u201cQuick Check-in\u201d. It helps recipients prioritise and locate your email later.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"address-the-recipient-with-care\">5. Address the recipient with care<\/h4>\n\n\n\n<p>Start with a friendly and personalised greeting. \u201cHi Sarah\u201d is perfectly acceptable in most professional contexts. It is important to double-check names and spelling. Avoid overly casual intros like \u201cHey\u201d unless you\u2019re on friendly terms, and be cautious with titles.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"structure-the-message-strategically\">6. Structure the message strategically<\/h4>\n\n\n\n<p>Split the body of your email into an:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Introduction \u2013 What\u2019s the reason for the email?<\/li>\n\n\n\n<li>Main points \u2013 Provide detail, list tasks, or share necessary documents.<\/li>\n\n\n\n<li>Next steps \u2013 Specify any deadlines or action items.<\/li>\n<\/ul>\n\n\n\n<p>End your email off with a polite closing line and sign off.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"use-a-professional-tone\">7. Use a professional tone<\/h4>\n\n\n\n<p>Emails are not WhatsApp messages. Keep your tone friendly but professional. Unless you have a long-standing relationship with the recipient, your tone alone carries a lot of weight. If you sound annoyed or rude, this will undoubtedly overshadow everything else you wanted to convey. Avoid sarcasm and dry humour as this can often be misread.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"use-proper-language-and-grammar-dont-use-abbreviations-or-slang\">8. Use proper language and grammar (don&#8217;t use abbreviations or slang)<\/h4>\n\n\n\n<p>Avoid chat speak like \u201cu\u201d, \u201cgr8\u201d or \u201cLOL\u201d and any slang terminology. It\u2019s distracting and can make your message seem lazy, careless and disrespectful. Proper grammar and full sentences show that you\u2019ve taken the time to communicate clearly and respectfully.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"211\" src=\"https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-03.webp\" alt=\"Strip Banner Text - Around 50% of emails are misinterpreted. Follow a proper structure and write clearly\" class=\"wp-image-2773\" title=\"Around 50% of emails are misinterpreted. Follow a proper structure and write clearly\" srcset=\"https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-03.webp 960w, https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-03-300x66.webp 300w, https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-03-768x169.webp 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"dont-use-uppercase-it-can-come-across-as-shouting\">9. Don&#8217;t use UPPERCASE \u2013 it can come across as &#8220;shouting&#8221;<\/h4>\n\n\n\n<p>Using all caps can feel aggressive to readers. It\u2019s okay to emphasise a word or two using <strong>bold<\/strong> or <em>italics<\/em>, but avoid \u2018shouting\u2019 with all caps. If you need to make something stand out, use formatting or bullet points instead.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"stick-to-one-form-of-emphasis\">10. Stick to one form of emphasis<\/h4>\n\n\n\n<p>If you are including dates or other important information in your email, you can bold the date or change the colour to red but don&#8217;t go overboard. It can clutter your message and confuse the reader. Choose one form of emphasis per email section if necessary and use it sparingly.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"leave-a-good-impression-with-your-closing-line-and-sign-off\">11. Leave a good impression with your closing line and sign-off<\/h4>\n\n\n\n<p>Your closing line and sign-off matter. Phrases like \u201cThank you\u201d, \u201cLooking forward to hearing from you\u201d or \u201cPlease don\u2019t hesitate to contact me\u201d can end things on a positive note. Follow this with a standard sign-off like \u201cKind regards\u201d or \u201cSincerely\u201d and your name.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"dont-attach-large-files-and-shorten-links\">12. Don&#8217;t attach large files and shorten links<\/h4>\n\n\n\n<p>Oversized attachments can clog inboxes or fail to deliver altogether. Rather use file-sharing platforms and paste the link into your message. For long URLs, use a link shortener to keep your email tidy and readable. If you are attaching files, mention this in the email and also double-check that you have attached them.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"respond-within-24-hours-to-all-emails\">13. Respond within 24 hours to all emails<\/h4>\n\n\n\n<p>Even if you don\u2019t have an answer yet, it\u2019s good etiquette to reply and acknowledge receipt of an email. A simple \u201cThanks for your email, I\u2019ll get back to you shortly\u201d goes a long way in building trust and reliability.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"make-use-of-out-of-the-office-when-you-are-away\">14. Make use of Out Of The Office when you are away<\/h4>\n\n\n\n<p>Don&#8217;t leave people wondering why you are not responding. If you\u2019re going to be unreachable, turn on your auto-responder. Let people know when you\u2019ll be back and who they can contact in your absence. It keeps communication flowing even when you\u2019re offline.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"keep-to-office-hours-or-schedule-messages\">15. Keep to office hours or schedule messages<\/h4>\n\n\n\n<p>You might be an early bird or night owl, but your recipient might not be. Consider the time you send the email at with caution. Use the \u201cschedule send\u201d feature to deliver emails during working hours and respect people\u2019s personal time.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"be-cautious-with-formatting-and-colours\"><strong>16. Be cautious with formatting and colours<\/strong><\/h4>\n\n\n\n<p>Avoid using bright colours, fancy fonts, or excessive formatting. Keep your email clean and professional to ensure readability and avoid distracting the recipient.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"less-is-more\">17. Less is more<\/h4>\n\n\n\n<p>People are visual beings, which is why emails that look like a wall of text might overwhelm. Added to this, the average person receives a total of 96 emails per day. So be mindful and keep things short and to the point. Use bullet points or short paragraphs to break up information. If a topic is complex, suggest a meeting or phone call instead. Respect your reader\u2019s time.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"never-send-an-email-when-you-are-angry-or-emotional\">18. Never send an email when you are angry or emotional<\/h4>\n\n\n\n<p>Take a breather. Draft the email and come back to it later if needed\u2014but never hit send in the heat of the moment. Emotional emails can damage relationships and reputations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"always-proofread-an-email-before-sending\">19. Always proofread an email before sending<\/h4>\n\n\n\n<p>Typos and mistakes in spelling, grammar or names can look careless. Read through your message once or twice before hitting send. If it\u2019s a high-stakes email, consider having someone else read it too.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"be-cautious-with-auto-complete-and-autofill\">20. Be cautious with auto-complete and autofill<\/h4>\n\n\n\n<p>Modern email platforms often auto-fill recipient names. Double-check you\u2019re sending the email to the correct person before you hit send. We\u2019ve all heard stories of emails meant for one Sarah being sent to another\u2014and some of those mistakes may be costly.<\/p>\n\n\n\n<p>Email remains to be one of the most effective platforms to use for business. Make sure the emails you and your employees send out hit the mark.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.domains.co.za\/email-hosting\" alt=\"Link to Domains.co.za - Email Hosting\" title=\"Domains.co.za - Email Hosting\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"211\" src=\"https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-04.webp\" alt=\"Strip Banner Text - Build trust with a business email address and professional email signature. [Sign Up]\" title=\"Build trust with a business email address and professional email signature\" class=\"wp-image-2771\" srcset=\"https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-04.webp 960w, https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-04-300x66.webp 300w, https:\/\/www.domains.co.za\/blog\/wp-content\/uploads\/2025\/06\/email-etiquette-04-768x169.webp 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"faqs\">FAQS<\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1749213000686\" class=\"rank-math-list-item\">\n<h6 class=\"rank-math-question \">Is it okay to use emojis in professional emails?<\/h6>\n<div class=\"rank-math-answer \">\n\n<p>Generally, it\u2019s best to avoid them in formal communications. If you have a casual rapport with the recipient, a single emoji might be okay\u2014but when in doubt, leave it out.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749213012881\" class=\"rank-math-list-item\">\n<h6 class=\"rank-math-question \">How do I handle a delayed email response professionally?<\/h6>\n<div class=\"rank-math-answer \">\n\n<p>Send a polite follow-up after a reasonable time (usually 2\u20133 business days), without sounding impatient.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749213013800\" class=\"rank-math-list-item\">\n<h6 class=\"rank-math-question \">Is it appropriate to send the same email to multiple people?<\/h6>\n<div class=\"rank-math-answer \">\n\n<p>Yes, but personalise where possible. Use BCC for privacy if recipients don\u2019t know each other.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749213014671\" class=\"rank-math-list-item\">\n<h6 class=\"rank-math-question \">What\u2019s the best way to end an email professionally?<\/h6>\n<div class=\"rank-math-answer \">\n\n<p>Use sign-offs like \u201cKind regards\u201d, \u201cBest regards\u201d, or \u201cSincerely\u201d followed by your full name and contact info.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749213015592\" class=\"rank-math-list-item\">\n<h6 class=\"rank-math-question \">Why should I use a business domain email address?<\/h6>\n<div class=\"rank-math-answer \">\n\n<p>It builds trust, shows professionalism, and strengthens your brand identity.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749213016620\" class=\"rank-math-list-item\">\n<h6 class=\"rank-math-question \">Does Domains.co.za offer Email Hosting with a domain name?<\/h6>\n<div class=\"rank-math-answer \">\n\n<p>Yes. Domains.co.za offers affordable Email Hosting that includes a <strong>FREE<\/strong>* domain name registration to get your business started professionally.<br \/>*Ts &amp; Cs apply.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749213063049\" class=\"rank-math-list-item\">\n<h6 class=\"rank-math-question \">How do I address someone if I don\u2019t know their name?<\/h6>\n<div class=\"rank-math-answer \">\n\n<p>You can use a general salutation like \u201cDear Sir\/Madam\u201d or \u201cTo whom it may concern\u201d. If possible, try to find the recipient\u2019s name before sending your message.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749213063951\" class=\"rank-math-list-item\">\n<h6 class=\"rank-math-question \">Should I use read receipts?<\/h6>\n<div class=\"rank-math-answer \">\n\n<p>Only when absolutely necessary. Some people find them intrusive. If your email is important, it\u2019s better to follow up politely, rather than rely on a read receipt.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749213064887\" class=\"rank-math-list-item\">\n<h6 class=\"rank-math-question \">How long should a professional email be?<\/h6>\n<div class=\"rank-math-answer \">\n\n<p>Aim to keep it brief (ideally under 200 words). Get to the point while remaining polite and clear.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749213065835\" class=\"rank-math-list-item\">\n<h6 class=\"rank-math-question \">What should I do if I accidentally send an email with an error?<\/h6>\n<div class=\"rank-math-answer \">\n\n<p>Follow up quickly with a polite correction or apology. Don\u2019t ignore it. Transparency builds trust.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"other-blogs-of-interest\">Other Blogs Of Interest<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.domains.co.za\/blog\/email-phishing-protect-yourself\/\" alt=\"Link to Domains.co.za Blog - Email Phishing: How To Protect Yourself From A Scam\" title=\"Domains.co.za - Email Phishing: How To Protect Yourself From A Scam\" target=\"_blank\" rel=\"noopener\">Email Phishing: How To Protect Yourself From A Scam<\/a><\/li>\n\n\n\n<li><a href=\"Custom Email Addresses: Elevating Your Brand Identity Online\" alt=\"Link to Domains.co.za Blog - Custom Email Addresses: Elevating Your Brand Identity Online\" title=\"Domains.co.za - Custom Email Addresses: Elevating Your Brand Identity Online\" target=\"_blank\" rel=\"noopener\">Custom Email Addresses: Elevating Your Brand Identity Online<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.domains.co.za\/blog\/email-marketing-strategy\/\" alt=\"Link to Domains.co.za Blog - Email Marketing: The affordable &amp; effective platform your business can trust\" title=\"Domains.co.za - Email Marketing: The affordable &amp; effective platform your business can trust\" target=\"_blank\" rel=\"noopener\">Email Marketing: The affordable &amp; effective platform your business can trust<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.domains.co.za\/blog\/office-gadgets\/\" alt=\"Link to Domains.co.za Blog - Top 5 Office Gadgets to Improve Health, Productivity &amp; Fun\" title=\"Domains.co.za - Top 5 Office Gadgets to Improve Health, Productivity &amp; Fun\" target=\"_blank\" rel=\"noopener\">Email for Marketing \u2014 Why it is still a great tool for your business<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.domains.co.za\/knowledgebase\/email\/configure-an-email-account\/\" alt=\"Link to Knowledgebase - How To Create And Configure An Email Account With Domains.co.za\" title=\"Domains.co.za - How To Create And Configure An Email Account With Domains.co.za\" target=\"_blank\" rel=\"noopener\">How To Create And Configure An Email Account With Domains.co.za<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-47ff31b0192af5aec174310f304f2f50\"><em>*Terms and Conditions apply.<\/em><\/p>\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>These days, email etiquette, or Netiquette, is more important than ever. That&#8217;s because email is a preferred business tool that is used by 81% of companies for communication and marketing. And seeing as the second week of June is National Email Week, we thought it fitting to share best practices for email. Why should we care about the way we compose email messages? Because the way you or your employees write and respond to emails can reflect positively or negatively on your business. A shocking statistic is that 50% of emails are misinterpreted. Well, that&#8217;s just wasteful, isn&#8217;t it? Perhaps, the influence of informal chat platforms and collaboration apps, have made us a little haphazard in our communication habits. This blog <a alt='Email Etiquette For Startups And SMEs' title='Email Etiquette For Startups And SMEs' href='https:\/\/www.domains.co.za\/blog\/email-etiquette\/' class='moreElipsis'>[&#8230;]<\/a><\/p>\n","protected":false},"author":5,"featured_media":2769,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[1011,1762,1008],"tags":[1820],"class_list":["post-2766","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","category-email-only-hosting","category-how-to-guides","tag-email-etiquette-netiquette"],"_links":{"self":[{"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/posts\/2766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/comments?post=2766"}],"version-history":[{"count":5,"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/posts\/2766\/revisions"}],"predecessor-version":[{"id":4360,"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/posts\/2766\/revisions\/4360"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/media\/2769"}],"wp:attachment":[{"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/media?parent=2766"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/categories?post=2766"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.domains.co.za\/blog\/wp-json\/wp\/v2\/tags?post=2766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}