How can we help?
General Billing FAQs for Domains.co.za clients
- How do I Activate 2FA (Two-Factor Authentication)?
- How To Host A Website with Domains.co.za
- How to Pay using OZOW (used to be i-Pay)
- I had Problems Paying with VCS now I can only Pay through PayFast, why?
- I have Disabled my Domain Auto Renew, yet I am still receiving the Domain Renewal Notices?
- My Invoice was Not Paid because I have a New Credit Card, what should I do?
- My Payment has Not Been Allocated, what should I do?
- Penalties and Grace Periods when Paying Late
- What is a Point of Contact?
- What is the Cancellation Period?
- What Is The Period That A Domain Name Is Valid For?
- When is Payment Due?
- Where can I View my Account Balance, Invoices and Statements?
- Why do you Charge Extra for Banking Fees?
- Will my Available Credit automatically be reconciled in my Reseller Management Panel?
FAQs covering queries related to domains, domain registrations and transfers.
- How do I Choose a Domain Name?
- How do I Register a Domain Name?
- How long does it take to Register a Domain Name and Hosting with DiaMatrix?
- How long does it take to Transfer my Domain?
- How to Migrate a Website to Domains.co.za
- If I Register a Domain through an ISP will I be the Owner of the Domain?
- Registering a Domain Name & Hosting with Domains.co.za
- Understanding the Domain Name System (DNS)
- What does Pointing a Domain mean?
- What is a Domain Registrant?
- What is a Domain Registrar?
- What is a Domain Registry?
- What is a Top Level Domain (TLD)?
- What is needed for a Domain to be Transferred?
- What is the Advantage of Registering a .com Domain Name instead of .co.za?
- What Is The Difference Between A Domain Registry And A Registrar?
- What Is The Period That A Domain Name Is Valid For?
- What is WHOIS?
- Who is ZARC (previously ZACR , prior as UniForum)?
- Why does my Domain Display as Not Eligible for Transfer?
- Why is a .com TLD a Better Choice for a Domain Extension?
Setting up of Email Accounts on various platforms and devices, Email Only Hosting and General Email FAQS
- Can I Send Documents via Email, Like Word and Excel?
- Does my Email Data Count on the Hosting Monthly Bandwidth?
- How do I View my Emails Remotely?
- How do I Add my Email Account to my Gmail as a POP Account?
- How do I Change my Email Password?
- How do I Forward my Email to my Server and Send (or Set) my MX Records?
- How does Sending an Email work?
- How many Recipients can I have on an Email?
- How To Access Your Emails
- How to Change your Email Password on your iPad
- How to Change your Email Password on your iPhone
- How to Configure your Email Settings on your iPad
- How to Create an Email Account using Windows Live Mail 2011
- How to Create and Manage Outgoing Mail Servers in Apple Mail
- How To Create Email Accounts
- How to Delete an Email Account on your iPad
- How to Delete an Email Account on your iPhone
- How to Enable SMTP Authentication using Outlook Express
- How to Import Data from other Email Clients
- How to Increase the Server Timeouts in Outlook Express
- How To Manage Email Accounts
- How to Open Apple Mail
- How to Read and Send Email messages in Apple Mail
- How To Setup A Gmail Account On iPad
- How To Setup A Gmail Account On iPhone
- How To Setup A New Email Account On Apple Mac
- How To Setup A POP Email Account On iPad
- How To Setup An Email Account In Outlook Express
- How To Setup An Email Account On iPhone
- How To Setup An Email Account On Outlook 2023 or MS 365
- How To Setup An Email Account Using IMAP On Apple Mail
- How To Setup An Email POP Account On Apple Mail
- How to Setup an Email Signature - iPad
- How to Setup an Email Signature - iPhone
- How to Setup an Email Signature - Outlook 2010 *Not supported*
- How To Setup An IMAP Email Account On iPad
- How to Setup and Manage Signatures - Apple Mail
- How To Setup Email Accounts
- How To Setup Email On Microsoft Outlook 2016 or 365
- How to Setup Email Rules (Filters) in Apple Mail
- How To Setup Yahoo Email Account On iPad
- How to Subscribe to RSS Feeds
- How To Upgrade Email Hosting
- How to View the Email Headers in Outlook Express
- I am getting a Please Enter Network Password Error Message.
- I can Browse the Internet but I Cannot get my Email
- I receive a Timeout (Socket Error) when Sending out an Email with a Large Attachment
- My Computer keeps asking me for me Email Password
- Settings and Preferences in Apple Mail
- SMTP Error Delivery Codes
- Troubleshoot Error Messages in Outlook and in Outlook Express
- Unclutter your Emails by Conversation using Outlook 2010 *not supported*
- What are SMTP Server Settings?
- What is an Email Signature?
- What is Spoofing?
- What is the Maximum Size of Email for sending and receiving?
- When Sending an Email I get an Error Message - Recipient Address Rejected
- Why does Outlook keep Downloading Duplicate Messages?
Domains.co.za has partnered with ESET to provide both the ESET NOD 32 Antivirus and the ESET Smart Security software.
- Can I schedule ESET Antivirus to scan my PC at a specific time?
- Can I use ESET Antivirus on more than one computer?
- Do I have to be connected to the internet for ESET Antivirus to be active?
- Do I really need an Antivirus program?
- Does ESET Antivirus also protect me from Malware & Spyware?
- Does ESET Antivirus protect my Hosting Plan or my actual computer?
- Does ESET Antivirus provide Real Time protection?
- How do I Install ESET Antivirus on my computer?
- How do I order Multiple ESET Licenses?
- How does the Anti-Theft function in ESET Smart Security work?
- How often are the Virus, Spyware and Malware definitions updated?
- I already have an Antivirus program on my PC, must I Uninstall it before I Install or activate ESET Antivirus?
- If a Newer Version of ESET Antivirus is released, will it Automatically Update on my computer?
- Is ESET Antivirus also available for Mac and Linux systems?
- Once I have Installed the ESET NOD32 Antivirus, how do I Activate it?
- What are Spyware, Malware and Phishing?
- What does ESET Smart Security offer?
- What is the Device Control function?
- Why should I pay for an Antivirus?
- Why should I use ESET NOD32 Antivirus?
- Will ESET Automatically Check for Updates?
General FAQs for Domains.co.za's products and services.
Comprehensive FAQs and guides relative to all our Web Hosting products.
- Becoming familiar with Databases in phpMyAdmin
- Configuring your Website in CuteFTP
- Configuring your Website in FileZilla
- Configuring your Website in FlashFXP
- Configuring your Website in FTP Voyager
- Configuring your Website in LeapFTP
- Configuring your Website in SmartFTP
- Configuring your Website in WinSCP
- Configuring your Website in WS FTP
- Copying a Database Table with phpMyAdmin
- Creating Database Tables with phpMyAdmin
- Deleting Fields from Database Tables with phpMyAdmin
- Deleting Tables from a Database with phpMyAdmin
- Does my Email Data Count on my Hosting plan Bandwidth?
- Exporting Databases and Tables with phpMyAdmin
- How do I Activate 2FA (Two-Factor Authentication)?
- How do I know if my Website needs Windows based or Linux based Hosting?
- How Do I Know What Is The Best Hosting Option For My Website?
- How to Backup and Restore your Website in cPanel
- How to Change Softaculous Settings and Email Settings
- How to Create a MySQL Database in cPanel
- How to Create a POP Email Account in cPanel
- How to Create a Subdomain in cPanel
- How to Create Additional FTP Accounts in cPanel
- How to Create an Addon Domain in cPanel
- How to Create Custom Error Pages in cPanel
- How to Decide which Script in Softaculous is right for you
- How to Find Softaculous in cPanel
- How To Host A Website with Domains.co.za
- How to Import a Script into Softaculous
- How to Install a Script using Softaculous
- How to Install Coppermine from Softaculous
- How to Install DokuWiki from Softaculous
- How to Install Dotclear from Softaculous
- How to Install Drupal from Softaculous
- How to Install Gallery from Softaculous
- How to Install Joomla from Softaculous
- How to Install Magento from Softaculous
- How to Install MediaWiki from Softaculous
- How to Install MODx from Softaculous
- How to Install MyBB from Softaculous
- How to Install Nucleus from Softaculous
- How to Install phpBB from Softaculous
- How to Install Piwigo from Softaculous
- How to Install Serendipity from Softaculous
- How to Install SMF from Softaculous
- How to Install Textpattern from Softaculous
- How to Install TinyWebGallery from Softaculous
- How to Install WordPress from Softaculous
- How to Install WordPress MU from Softaculous
- How to Install Zen Cart from Softaculous
- How to List all Scripts that have been Installed by Softaculous
- How to Login to cPanel
- How to Migrate a Website to Domains.co.za
- How to Park a Domain in cPanel
- How to Password Protect a Directory in cPanel
- How to Protect your Images and TMP Directories
- How to Redirect your Website to HTTPS
- How to Remove a Script Installed by Softaculous
- How To Restore or Download Data Using cPanel’s Acronis Backup Module
- How to Set your Default Address in cPanel
- How to Setup a Cron Job in cPanel
- How to Setup an Auto-responder in cPanel
- How to Setup Domain Redirects in cPanel
- How to Setup Email Forwarding in cPanel
- How to Setup Hotlink Protection in cPanel
- How to Synchronize Softaculous with Other Auto Installers
- How to Upgrade a Script Installed by Softaculous
- How To Upgrade Email Hosting
- How To Upgrade WordPress Hosting
- How to Use File Manager in cPanel
- How to Use the Disk Space Usage Tool in cPanel
- How to use Webmail from within cPanel
- How to View your Website Stats in cPanel
- I want to Test my Website Live, but I don't want the public to see it.
- If I Register a Domain Name with Domains.co.za must I have my Hosting with you as well?
- Importing Databases and Tables with phpMyAdmin
- Inserting Fields into Database Tables with phpMyAdmin
- Is my Disk Space just for my Website?
- Is the Hosting a Fixed Contract or Month to Month?
- Managing Files in CuteFTP
- Managing Files in FileZilla
- Managing Files in FlashFXP
- Managing Files in FTP Voyager
- Managing Files in Leap FTP
- Managing Files in SmartFTP
- Managing Files in WinSCP
- Managing Files in WS FTP
- Modifying Fields in Database Tables with phpMyAdmin
- Please explain the Basics of Web Hosting
- Please explain the Meaning of Stats on my Website
- Registering a Domain Name & Hosting with Domains.co.za
- Renaming database tables with phpMyAdmin
- Running SQL Queries on a Database with phpMyAdmin
- Searching through a Database with phpMyAdmin
- Uploading Files using FileZilla
- Uploading Files using FlashFXP
- Uploading Files using FTP Voyager
- Uploading Files using Leap FTP
- Uploading Files using SmartFTP
- Uploading Files using WinSCP
- Website Hosting - Glossary of Terms
- What Databases does Domains.co.za Support?
- What is cPanel Web Hosting?
- What Is Email Hosting?
- What is the Difference between a Plesk and cPanel Control Panels?
- What is the Maximum Period we could be Off-line for Website and Emails when we Transfer to Domains.co.za?
- What Version of PHP do we support?
API and WHMCS integrations with the Domains.co.za Reseller Solutions.
Pre-Sales queries about Domains.co.za's products and services.
FAQs for Registrars related to the Domains.co.za White Labelled, Multi Registrar EPP Platform
- Can I just use Domains.co.za or do I have to go through ZACR?
- Can the system Migrate All my Domains at once, or is there an automated, manual process involved?
- Do I have to Transfer All our Existing Domain Names from the Legacy system?
- Do you have a WHMCS Plugin for your system?
- How do I know beforehand if ZARC will Accept my Application before I pay the R5000.00?
- How Reliable is the Domains.co.za White Label Control Panel?
- If I Migrate my Domains all at once, will the Domain Details Change, or will the migration import all the details from the Legacy System?
- Is there a Demo available?
- Is there a Development Platform available?
- Is there a Registrar EPP Solution Demo?
- Is there any Additional Cost for the WHMCS Plugin?
- What are the Benefits of becoming a Registrar?
- What is EPP?
- What is the Minimum Credit Amount I can upload to my account?
- What is the Multi-Registrar Reseller EPP Control Panel?
- Where is the EPP Control Panel hosted, locally or internationally?
- Why become a Registrar?
- Why do we have to Pay Domains.co.za a Monthly Fee for moving over to EPP?
Resellers FAQs related to the Domains.co.za Resellers' White-Labelled Reseller Platform for the reselling of domains and hosting.
- Can I Resell Domains on Domains.co.za?
- Can I Resell Domains.co.za Accounts?
- Can I Specify Alternative DNS Servers for my Domain Registration?
- Can I use Domains.co.za or do I have to go through ZARC?
- Do you have a Reseller Option?
- How do I Setup AutoSSL on my Reseller Hosting Package?
- How to Add a Package on a Reseller Hosting Account
- How To Connect To The Domains.co.za API
- How to Create a cPanel Account on your Hosting Reseller Account
- How to Integrate WHMCS for Reseller Billing on the Reseller Panel
- How to Setup cPanel in your WHMCS as a Reseller
- What are the Reseller Cancellation Requirements?
- What is a .co.za Registrar?
- Why wont my Nameservers Update for a co za Domain?
- Will I be billed an Additional Fee when a Domain is Renewed AFTER its the Expiry Date?
Queries about Site Builder that allows you to build a website in 10 minutes.
- Can I add Additional Feature Points to my Limited Site Builder plan?
- Can I Add my own Code like HTML and External Elements to my Website?
- Can I try out Site Builder’s Features before signing up?
- Do I have to Recreate my Website when I Change Templates?
- Do I have to use a Widget to Display Images or Videos on my website?
- Do Web Pages cost Feature Points?
- How can I Preview or Test my Site Builder Website before Publishing it?
- How do I Access my cPanel in Site Builder?
- How do I Access Site Builder, once I have signed up?
- How do I Add Separation Lines to a Web Page?
- How do I Add Widgets to my Website?
- How do I Add YouTube Clips to my Website?
- How do I Add, Edit or Delete Web Pages on Site Builder?
- How do I Change Colours or Fonts on my Website?
- How do I Change my website to another Site Builder Template?
- How do I Delete a Widget?
- How do I Index my Website on Google & Bing?
- How do I Position Widgets on my Webpage?
- How do I Reset my Site Builder Website?
- How do I Set up Email Accounts on Site Builder?
- How do I Store a copy of my Site Builder Website on my Computer after I have published it?
- How do I Upload Website Images in Site Builder?
- How do I View or Change a Widget Setting?
- How many Domains can I have on my Site Builder plan?
- How to Build a Website with Site Builder
- How to do SEO for your Site Builder Website
- I published my website on my New Domain but when I go online the Website is Not Displaying, why?
- If I move to a non-Site Builder Hosting plan, what will happen to my Website?
- If I update my Site Builder website, how long will it be before the Updates are Live?
- If I want to Update my Website what do I do?
- What are the Username and Password to Login in to my account?
- What does WYSIWYG stand for?
- What is a Widget?
- What Movie and Video Formats can I use on my Site Builder Website?
- What will happen to my Existing Website when I move to the Site Builder Solution?
- Why can I not Upgrade or Change my current Hosting Package to a Site Builder Package?
- Why does Site Builder Not Open when I click on the Site Builder menu?
- Will my Emails automatically be Transferred if I already have a Hosting Plan with Domains.co.za and take out a Site builder plan?
FAQs covering SSLs related to DV, OV, EV and Wildcard SSL Certificates.
- Before You Start - Introduction to SSL Certificates
- GeoTrust True Site Seal
- Glossary of Terms - SSL Certificate Terminology
- How do I Generate a CSR?
- How do I Install an SSL Certificate?
- How do I know that a Website has a Valid SSL Certificate?
- How do I Renew a SSL Certificate?
- How do you Issue a SSL Certificate?
- How does SSL Encryption actually Work?
- How to Generate a RapidSSL Certificate Signing Request (CSR)
- How to Generate CSR and Install GeoTrust SSL Certificates
- How to Install a Comodo Positive SSL
- How to Install a RapidSSL Certificate
- How to Install your GeoTrust SSL Certificate
- I don’t see a Domain Approver Email listed, how can I change it?
- Install GeoTrust True BusinessID True Site Seal
- Install the RapidSSL Site Seal
- What and Where is my Web Server?
- What Approver Email Addresses are used in the Domain Validation?
- What are the Differences between Domain Validated (DV), Organization (Business) Validated (OV) and Extended Validated (EV) SSL Certificates?
- What are the Different Types of SSL Certificates?
- What are the Documents Required for an Extended Validation (EV) SSL Certificate?
- What is an SSL Certificate?
- What is Browser Recognition and how does it function with an SSL Certificate?
- What Requirements do I need to buy a SSL Certificate?
- When Should I Get An SSL Certificate And How Does It Work?
- Where can I Use an SSL Certificate?
- Why are your SSL Certificate Prices Cheaper than SSL Providers?
- Why did my SSL Certificate give a Failed Security Review warning?
- Why is it necessary to Install an Intermediate SSL Certificate?
WordPress FAQS, guides and setups for WordPress hosting and functionality making it easy for you to start your own blog, or website today.
- Can I have a WordPress Site even if I have my Domain Name with another Provider?
- Can I Install WordPress on my PC?
- Do I need a Privacy Policy on my WordPress Blog site?
- Does WordPress have Free Templates?
- How do I Backup my WordPress website?
- How do I Change my WordPress Password?
- How do I Change the Date and Time on my WordPress Blog site?
- How do I fix an Error Message that says Missing Theme?
- How do I Fix my WordPress White Screen problem?
- How do I Install WordPress from my cPanel Control Panel?
- How do I Update the WordPress Plugin from my cPanel Control Panel?
- How do I Upload a WordPress Theme?
- How do I use Redis with my WordPress Hosting
- How to Secure your WordPress Site
- How To Upgrade WordPress Hosting
- If I take WordPress Hosting, can I keep my Domain Name and Email Accounts with my current provider?
- What are 'Not Recommended' WordPress Plugins?
- What are the Discussion Settings on my WordPress Blog site?
- What are the Media Settings on my WordPress Blog site?
- What are the Permalink Settings on my WordPress Blog site?
- What are the Reading Settings on my WordPress Blog site?
- What are the Writing Settings on my WordPress Blog site?
- What is WordPress and Managed WordPress Hosting?
- What is WordPress Error - Memory Limit and how do I fix it?
- What is WordPress Error - Timing is Out and how do I fix it?
- Why am I getting a White Screen on my WordPress website?
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