» Category: Billing

» Article: My Invoice was Not Paid because I have a New Credit Card, what should I do?

1. Login to your Account

- Dashboard Overview - select My Account
- Scroll down the page Due Invoices
- Select the Invoice to pay
- Click Pay Selected

2. A window will open displaying the Unpaid Invoice.

- Select Credit Card DPO (ex VCS)
- Click Pay Now
- Under Billing Information click Use New Card
- Click Continue

3. The Payment Gateway will open and you can enter your New Credit Card Details. You will be sent an OTP (One Time Pin).

4. Once you have entered the OTP, the Payment Gateway will tokenize your details whilst encrypting them, this token will be stored for future use.

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