» Category: Billing

» Article: Penalties and Grace Periods when Paying Late

Please be aware that runs a highly Automated Billing system. This system will always suspend services if there is any amount outstanding, so please ensure to pay your invoices in full.

Domain Name Renewals:

- Invoices must be paid on Due Date, as 10 days after that your Domain will go into Redemption

- Should you wish to retain your Domain Name, you will have to pay a Redemption Fee in addition to the Renewal Fee

All Other Services:

- Invoices must be paid on Due Date

- Should the invoice be left Unpaid, you will receive 3x Outstanding Payment Notifications

- If the service indicated on the Outstanding Invoice has not been paid by the 3rd Notification, it will be Suspended by the 7th of the month.

What Our Customers say..