I can Browse the Internet BUT I Cannot get my E-mail.

Back to search

Please ensure that you:
Do not specify ssl settings in the account properties in your e-mail program/application.
Do not use any other port other than 110 (POP3) or 145 (IMAP)
It could be one of two things:
Your web-site account has been suspended and you will not be able to receive e-mail.
The e-mail server is very busy, or it is not functioning properly.

If the problem still persists please contact our support help desk at support@diamatrix.co.za or on 086 110 0698.

Also Read

How to open Apple Mail
Apple Mail is an e-mail program that is included with Apple's Mac OS X operating system. 1 One...
How to view the e-mail headers in Outlook Express
Open Outlook Express Highlight the email for which you wish to view the header information for...
My messages stay in the Outbox - Outlook 2003
The following are some common reasons why new messages that you send never leave the Outbox in...
I receive a Timeout (Socket Error) when Sending out an E-mail with a Large Attachment.
Please increase the Timeout setting in your e-mail program, to at least 15 minutes. This can...