What is required for a domain to be transferred?

Back to search

Transferring your domain to DiaMatrix (domains.co.za):

Please note that your current ISP may not release your domain/domain information until your account has been settled.

To ensure the minimum amount of downtime for your business/website, we require the following for setup on our servers:
- advise your current ISP that you will be transferring your domain to domains.co.za
- FTP details
- copy of your Database (where applicable)
- Authorization Code (if applicable)
- Unlocking of the Domain (if applicable)
- Email addresses that you require.

When transferring your domain from DiaMatrix:
Please give our accounts department (billing@domains.co.za) a calendar month’s notice and ensure that your account is paid up. Thereafter, you shall need to liaise with your new hosting provider and get further instructions from them.

NB: Should you transfer your domain to another ISP, please remember to ensure that you cancel all your domain.co.za services pertaining to it. Domains.co.za runs on an automated billing system and will NOT automatically cancel any services off a customer's account.

Fees for transferring a domain:

Transferring a local domain (e.g. .co.za) is currently, free of charge. However, transferring an international domain (e.g. .com) usually incurs a fee. The fee can be in the format of paying an annual renewal fee at the time of transfer.

Should you wish to transfer your domain, please click on this link.



Also Read

Do I need a Privacy Policy on my WordPress Blog site?
Yes, Privacy Policies are ALWAYS required when a third-party service is used to collect...
What is the maximum size of email for sending and receiving?
The maximum size is 20mb for sending and receiving emails. However, rule of thumb is to not send...
How long does it take to transfer my domain?
Providing we get full co-operation from your current host the maximum period of a transfer is 7days.
What is ADSL?
Asymmetrical Digital Subscriber Line. This type of internet connectivity service has a fast...