Back to search

Why can I not upgrade or change my current hosting package to a Site Builder package?

Site Builder hosting packages and standard hosting plans are not interchangeable, as they operate on separate server infrastructures.

Therefore if you would like to upgrade and / or change your current hosting plan to a Site Builder package, you would need to request the cancellation of your existing hosting and then purchase the Site Builder hosting package.

Please note that when you cancel your current hosting, any website/s and / or emails accounts on our servers will be lost. We therefore suggest that you back these up to ensure that no information is lost.

Was this answer helpful?      

Also Read

Will my emails automatically be transferred if I already have a hosting plan with...
No, unfortunately as Site Builder operates on a separate server infrastructure to standard...
If I want to update my website what do I do?
To update your Site Builder website, with new information, images, etc, all you need to do is...
How can I test or preview my website before publishing it?
To preview your website before publishing it, you simply need to click the "preview" button in...
What movie formats can I upload to my website?
While a variety of video / movie formats is supported by the Site Builder Solution, we suggest...