Why can I not upgrade or change my current hosting package to a Site Builder package?
Site Builder hosting packages and standard hosting plans are not interchangeable, as they operate on separate server infrastructures.
Therefore if you would like to upgrade and / or change your current hosting plan to a Site Builder package, you would need to request the cancellation of your existing hosting and then purchase the Site Builder hosting package.
Please note that when you cancel your current hosting, any website/s and / or emails accounts on our servers will be lost. We therefore suggest that you back these up to ensure that no information is lost.