Knowledgebase

011 640 9700

Client Login

Domains
Hosting
Site Builder
ADSL
Resellers
SSL
Help

Register Domains
Get started online with your perfect domain name from R75 per year
Transfer Domains
Transfer your domains to us in a few easy steps

Bulk Registrations
Register and check the availability of multiple domains at once
Bulk Transfers
Move multiple domains to us quickly and easily

Manage Domains
Manage your existing domains under your account
.Africa Domains
One domain for the entire African continent

Web Hosting
Website Hosting from R59 p/m
Cloud Server Hosting
Superfast SSD Cloud Servers from R159 p/m

Special and Bundles
Currently available specials and bundles

Manage Web Hosting
Manage your existing website hosting packages and view website statistics
Manage Cloud Server
Manage, reboot and access your existing cloud servers

Site Builder
Simple DIY Website Builder From R80 per month incl. hosting

Manage Site Builder
Build your website or manage your Website Builder packages

ADSL Packages
Fast, Unshaped ADSL Packages

Manage ADSL
Manage your existing ADSL accounts
ADSL Line Checker
Check if your Telkom line supports ADSL

Speed Test
Check your connectivity speed

Domain Reseller
Resell Domains on our platform From R62 per domain
Web Hosting Reseller
Reseller Web Hosting on SSD Hosting Servers From R199 p/m

ADSL Reseller
Resell ADSL on our platform From R125 per month

Manage Reseller Domains
Manage the existing domains under your reseller account
Manage Reseller Hosting
Login to your WHM and manage your customers hosting accounts

Rapid SSL
Domain Validated SSL’s From R249 per year
GeoTrust SSL
Organisation Validated SSL’s From R1500 per year

Thawte SSL
Domain Validated SSL’s From R550 per year
Anti-Virus
ESET Anti-Virus and Smart Security Products

Manage SSL Certificates
Manage & Configure your existing SSL Certificates.
Manage Anti-Virus
Manage your Anti-Virus and Smart Security subscriptions

Open a Ticket
Log a support or billing enquiry with one of our departments
Knowledge Base
Check out our extensive Knowledge Base for help

0861 100 698
Need Help? Give us a call
Network Status
Just to check everything is hunky dory

About Us
Information about Domains.co.za
Accreditations
View the organisations and registries we are accredited with

Whois Server
View the whois information on a domain name.

Domain Information

Status

This is the current status of your domain on our system.

- Active :

The domain is registered on our platform.

- Pending :

The domain is not on our platform.
If the domain is being registered, the registration has not completed yet.
If the domain is being transferred in, the transfer has likely failed and needs to be re-requested.

- Pending Transfer :

The domain is currently pending transfer and will come onto our platform once the domain transfer has been accepted.

- Expired :

Your domain is past it's renewal date and has expired. Additional costs may be incurred when renewing expired domains.

- Cancelled :

Your domain is marked as cancelled if your domain has been transferred out of our system or if you have cancelled your domain service with us.

- Fraud :

Your domain is marked and is suspended if we are notified of fraudulent activities on your domain and you fail to rectify these issues.

Registered

This is the date the domain was originally registered.

Expires On

This is the date your domain will expire should you choose not to renew your domain name.

Last Updated

This is the date your domain was last updated. Domain updates occur when a domain is locked / unlock or nameservers are updated.

Domain Lock

ICANN Registries allow top level domains (.com .net .org etc) to be locked to prevent domain theft. The local ZACR Registry does not support domain locking on any .za domain (co.za org.za net.za and web.za). This lock needs to be switched off on ICANN domains if you want to transfer your domain to another registrar.

Auth Code

ICANN Registries require that an Auth Code be used when transferring top level domains (.com .net .org etc). This Auth Code must be giving to the new provider when transferring your domain. This Auth Code button will only become available once you have switched off the Domain Lock on the domain.

Site Information

Google Safe Browsing

We check your domain with Google's Safe Browsing service http://www.google.com/transparencyreport/safebrowsing/?hl=en to determine if your domain is Safe or if there is possible Malware or viruses on your domain or website. If your website is showing as "Not Safe" we recommend you contact your hosting provider and notify them.

Blacklisted

We check your domain against a number of blacklisting services to determine if your domain is blacklisted for Spam, Virus, Malware or Phishing. If your domain is showing as being Blacklisted, we recommend you contact your hosting provider and notify them.

Is It Up

We check your domain to determine if your website is available and responding. If your website is not up, we recommend you contact your hosting provider and notify them.

Response Time

This is the time it took for your website to respond when we checked if your website is available or not.

Website IP

This is the IP address your website is currently hosted on.

Country

This is the location where your website is currently hosted.

Social Information

Facebook Likes

This is the total number of Facebook Likes for your domain or website.

Facebook Shares

This is the total number of Facebook Shares for your domain or website.

Facebook Comments

This is the total number of Facebook Comments that mention your domain or website.

Twitter Tweets

This is the total number of tweets which mention your domain or website.

Linked In Shares

This is the total number of times your domain or website has been shared on Linked In.

Google Plus One

This is the total number of Plus One's your domain or website has received on Google+

Product Information

Status

This is the current status of your domain on our system.

- Active :

The hosting account has been provision and is Active.

- Pending :

The hosting account has not been provisioned yet.

- Suspended :

The hosting account has been suspended, please contact our accounts department for more information.

- Terminated :

The hosting account has been terminated. Backups are only kept for 14 days after termination.

- Cancelled :

The hosting account has been cancelled, but not terminated yet. A backup of your hosting account can be requested.

- Fraud :

We have picked up fraudulent activity on the hosting account and you should contact support for more information.

Product

This is the current hosting product you have purchased.

Next Due Dat

This is the date that the next product renewal invoice will be due on.

Billing Cycle

This is your current billing cycle for the product. To have this changed, please contact our accounts department.

Recurring Amount

This is your product renewal fee which is due on the Next Due Date in order to keep your hosting account active.

Management

This provides you with a Login Button direct into cPanel and a Password Reset button whereby you can change the main password for this hosting account.

Product Information

Choose The Right Hosting Plan for your needs

All hosting plans come with one FREE .co.za, web.za, .org.za, .net.za or promotional domain

Budget Plan
R49
per month

2GB Disk Space
5GB Bandwidth
25 Email Acocunts
1 Domain
5 MySQL Databases
Order Now

Value Plan
R99
per month

Reset Password

Enter Password

Re-enter

Limited Widgets

On the Limited Plan you get access to 12 widget points. Each widget has a certain amount of points linked to it. You will be able to add widgets to your website up the amount of available points.

For example: You could add the Facebook Widget (3 points), Contact Form Widget (2 points), Photo Gallery (5 points) and the Search Widget (2 points) to your website. This would total your available 12 points.

You would not be able to add another widget unless you removed one of the widgets from your website to free up available points for another widget.

Certain widgets are only available with the full version such as the ecommerce widgets, embedded widget and maps. A full list of available widgets and feature points are in the downloadable PDF

On the Full Version, there is no point restriction and you are able to add as many webpages or widgets as you would like.

Download Widget List

Add an SSL Certificate

Select the hosting you would like to an SSL certificate to.

Change Password

Enter Password

Re-enter

Change Description

Enter New Description

Cancel Hosting

Cancellation Type

Reason For Cancellation

Change Password

New Password

Confirm Password

Tranfer Domain

Please provide the EPP code for this domain.

EPP Code

Cancel Hosting

Please confirm that you would like to cancel this account.

Confirm Renewal

ADSL Account Top Up

Select Top Up

Dynamic DNS

Dynamic DNS Setting

dyn.net.za

Add Reseller Account

Account Name

Mobile Number

Session Information

Edit Registrant

Registrant Information

Name
Email
Telephone
Address 1
Address 2
Postal_Code
Country Code
Company
City
Province

Edit Nameservers

Would you like to use our Nameservers?

Terminate Server

Please Note that this action will terminate and remove all existing data.

Resource Usage Information

content

here

Server Information

content

here

View Usage

Auth Code

Copy Records From

Domain Pointing

Enter a domain to redirect to below

http://

Auto Renew Bulk Update

Auto Renew

Lock Status Bulk Update

Please note this only applies to non ZACR domains

Lock Status

Is It Up Check

View Certificate

View Password

Please Confirm Checkout

I have read and agree to the Terms of Service

View Password

Activity Log

Server Command

Rebuild Server

Please select from the options below to proceed.

Warning! Please note that this action will remove all data from your cloud server.

Operating System

Control Panel

Price

R 0.00

Change Password

Please enter your new password below.

Password

Confirm Password

Change Hostname

Please enter your new hostname below.

Hostname

IP Address Info

Purchase Confirmation

Please confirm your purchase of an SSL Certificate for for R25.00

Connect Site

Initial Backup

Monitor

Backup Again

Restore

Back to search

How many domains can I have linked to my Site Builder plan?

Due to the nature and functionality of Site Builder, you are only able to use 1 domain per Site Builder package.

If you have multiple domains that you would like to use site builder, you would need to activate a separate Site Builder package for each domain.

Add to Favourites

Print this article

Was this answer helpful?

Also Read

Why does Site Builder open when I click on the Site Builder menu?

The most likely culprit stopping Site Builder from loading is your Popup Blocker. Please ensure...

Do web pages cost feature points?

Yes, with the exception of the Home Page, any additional pages added to your website will deduct...

What is a “Widget”?

"Widget" is the term used to describe the plug and play features and / or applications, that can...

Do I have to use a widget to display images or videos on my website?

No, images and video files can be added directly to the pages of your website, however, please...

Industry leaders who look to us for solutions

Products & Services

Register Domains
Transfer Domains
Web Hosting
Cloud Server Hosting
ADSL Packages
SSL Certificates
Anti-Virus

Reseller Services

Reseller Web Hosting
Domain Reseller
Why Choose Us?
Registrar Services
Features
Integration
Reseller Panel Login
Registrar Panel Login

Company

About Us
Contact Us
Accreditations
Whois Search
Knowledge Base
Network Status
Careers

Legal Stuff

Registrar Transfer Dispute Resolution Policy
Registrant Rights and Responsibilities
Terms & Conditions
UDRP
Cloud Server SLA