Back to search

I'm Paying Late due to unforeseen circumstances, what are your Penalties and Grace Periods?

Domain Name Renewals:

- Invoices must be paid on due date, as 10 days after your domain will go into redemption
- Should you wish to retain your domain name, you will have to pay a Redemption Fee

All Other Services

- Invoices must be paid on due date
- Should the invoice be left Unpaid, you will receive 3 x Outstanding Payment Notifications
- If the service indicated on the outstanding invoice has not been paid by the 3rd notification, it will be Suspended by the 7th of the month.
Was this answer helpful?      

Also Read

My Invoice wasn't paid because I have a New Credit Card, what should I do?
- Login to your Domains Account- Dashboard Overview (Click on the Green My Account)- Due Invoices...
When is Payment Due?
Our services are billed in advance and payment is due by the 7th of each month.Our automated...
How to Pay using i-Pay
Login to your account on domains.co.za - If you need to purchase a new product (My Account –...
What is your Cancellation Period?
Our Services are on a month-to-month basis and we require one (1) calendar month’s Cancellation...