What are the Reseller Cancellation Requirements?

Back to search

Cancellation Requirements for Reseller Hosting & Reseller ADSL Accounts

Please note the following cancellation requirements for the above Reseller platforms as indicated:


ADSL:

We require cancellation before 12:00 midday on the 25th of the preceding month, or closest working day prior should the 25th fall on a weekend.

Example: Should you wish to cancel an ADSL account for August 2019, then the cancellation must be received by 12:00 midday Thu 25th July 2019. Any cancellation received after that date will not be accepted, and you will be billed in full for the month of August 2019.

 

HOSTING:

We require one calendar month’s notice for the cancellation of any of our Hosting services.

Also Read

Can I just use Domains.co.za or do I have to go through UniForum?
Should you wish to register as a Registrar, you must apply to UniForum. When the registration has...
Is there a facility for me to resell domains.co.za accounts?
Yes, domains.co.za does have a Domains Reseller control pane as well as an ADSL Reseller solution...
Do I have to transfer all our existing domain names from the Legacy system?
We would advise that a Registrar does transfer all their existing domains, as there is a large...
What is the minimum credit amount I can upload to my account?
Currently, the minimum credit amount required by UniForum, is R2000 that can be loaded to a...