What are the Reseller Cancellation Requirements?
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Cancellation Requirements for Reseller Hosting & Reseller ADSL Accounts
Please note the following cancellation requirements for the above Reseller platforms as indicated:
ADSL:
We require cancellation before 12:00 midday on the 25th of the preceding month, or closest working day prior should the 25th fall on a weekend.
Example: Should you wish to cancel an ADSL account for August 2019, then the cancellation must be received by 12:00 midday Thu 25th July 2019. Any cancellation received after that date will not be accepted, and you will be billed in full for the month of August 2019.
HOSTING:
We require one calendar month’s notice for the cancellation of any of our Hosting services.
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