What are the Reseller Cancellation Requirements?

Back to search

Cancellation Requirements for Reseller Hosting & Reseller ADSL Accounts

Please note the following cancellation requirements for the above Reseller platforms as indicated:


ADSL:

We require cancellation before 12:00 midday on the 25th of the preceding month, or closest working day prior should the 25th fall on a weekend.

Example: Should you wish to cancel an ADSL account for August 2019, then the cancellation must be received by 12:00 midday Thu 25th July 2019. Any cancellation received after that date will not be accepted, and you will be billed in full for the month of August 2019.

 

HOSTING:

We require one calendar month’s notice for the cancellation of any of our Hosting services.

Also Read

What is EPP?
Extensible Provisioning Protocol (EPP) provides a simpler means of dealing with domain...
Is there a development platform available?
domains.co.za Registrar platform does have a development infrastructure should you wish to...
Do you have a Reseller option?
Yes, domains.co.za does have a Domains Reseller control pane as well as an ADSL Reseller solution...
Can you still continue on the Legacy system with older domains?
Yes, you can continue to use the Legacy system, however the domain renewals and registrations...