What are the Reseller Cancellation Requirements?
Cancellation Requirements for Reseller Hosting & Reseller ADSL Accounts
Please note the following cancellation requirements for the above Reseller platforms as indicated:
We require cancellation before 12:00 midday on the 25th of the month, or closest working day prior should the 25th fall on a weekend.
Example: Should you wish to cancel an ADSL account for May 2016, then cancellation must be received by 12:00 midday Mon 25th April 2016. Any cancellation received after that date will not be accepted, and you will be billed in full for the month of May 2016.
We require one calendar month’s notice for cancellation of any Hosting services.