What are the Reseller Cancellation Requirements?

Back to search

Cancellation Requirements for Reseller Hosting & Reseller ADSL Accounts

Please note the following cancellation requirements for the above Reseller platforms as indicated:


ADSL:

We require cancellation before 12:00 midday on the 25th of the preceding month, or closest working day prior should the 25th fall on a weekend.

Example: Should you wish to cancel an ADSL account for August 2019, then the cancellation must be received by 12:00 midday Thu 25th July 2019. Any cancellation received after that date will not be accepted, and you will be billed in full for the month of August 2019.

 

HOSTING:

We require one calendar month’s notice for the cancellation of any of our Hosting services.

Also Read

How to Integrate WHMCS for reseller billing on cp.resellerpanel.co.za
This tutorial will guide you through setting up API access in WHMCS for...
Where is the EPP control panel hosted, locally or internationally?
The EPP control panel is host locally, in Johannesburg - South Africa at the Rutherford Estate.
Can I just use Domains.co.za or do I have to go through UniForum?
Should you wish to register as a Registrar, you must apply to UniForum. When the registration has...
Do I have to transfer all our existing domain names from the Legacy system?
We would advise that a Registrar does transfer all their existing domains, as there is a large...