What are the Reseller Cancellation Requirements?

Back to search

Cancellation Requirements for Reseller Hosting & Reseller ADSL Accounts

Please note the following cancellation requirements for the above Reseller platforms as indicated:


ADSL:

We require cancellation before 12:00 midday on the 25th of the preceding month, or closest working day prior should the 25th fall on a weekend.

Example: Should you wish to cancel an ADSL account for August 2019, then the cancellation must be received by 12:00 midday Thu 25th July 2019. Any cancellation received after that date will not be accepted, and you will be billed in full for the month of August 2019.

 

HOSTING:

We require one calendar month’s notice for the cancellation of any of our Hosting services.

Add to Favourites Add to Favourites    Print this Article Print this article

Also Read

What is EPP?
Extensible Provisioning Protocol (EPP) provides a simpler means of dealing with domain...
If I migrate my domains all at once, will any details of the domain details change, or will the migration import all the details from the legacy system?
No details change, the system has been designed specifically to import all the data correctly....
Is there any way of knowing UniForum will accept my application before I pay the R5000.00?
If all your Administration documentation is correct, your application will be approved. As far as...
Where is the EPP control panel hosted, locally or internationally?
The EPP control panel is host locally, in Johannesburg - South Africa at the Rutherford Estate.