What are the Reseller Cancellation Requirements?
Cancellation Requirements for Reseller Hosting & Reseller ADSL Accounts
Please note the following cancellation requirements for the above Reseller platforms as indicated:
We require cancellation before 12:00 midday on the 25th of the preceding month, or closest working day prior should the 25th fall on a weekend.
Example: Should you wish to cancel an ADSL account for August 2019, then the cancellation must be received by 12:00 midday Thu 25th July 2019. Any cancellation received after that date will not be accepted, and you will be billed in full for the month of August 2019.
We require one calendar month’s notice for the cancellation of any of our Hosting services.