The Domains.co.za Billing Department constantly checks deposits made into the bank accounts and allocates them immediately, dependant on the correctness of the reference used. However, should you find your payment has not been allocated, then please send a Proof of Payment to billing@domains.co.za.

We will require one of the following to allocate your payment correctly:

– Company Name
– Client ID Number
– Invoice Number (especially if you have more than one invoice, as our system will allocate it to the oldest invoice first)

Please Note: NEDBANK PROOF OF PAYMENTS

The Domains.co.za strict online security protocol will not allow us to open a Nedbank Proof of Payment, as they send it in a smime.p7s format – this means we either have to wait until the payment clears in the bank account, or we can use the Nedbank online Verify Payment Notification: Nedbank Tools & guidance – Verify Payment/

To use this Nedbank facility, we will require the following payment information:

– Date of Payment
– Nedbank Reference Number (Last 9 digits)
– Account Number of Recipient
– Amount