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Category: Domains

How to Migrate a Website to Domains.co.za

This Knowledgebase article to migrate a website to us explains everything that you need to be aware of before proceeding. Our professional Support Team is always available to assist you to migrating your website and/or emails from any other platform to Domains.co.za. Please take note of the below points and steps to help you understand how our Migration Process works. Beginning the Migration Process Step 1: What you need to knowStep 2: Preparing for the MigrationStep 3: Initiating the MigrationStep 4: Complete the Migration RequestStep 5: Pointing to Domains.co.za   Beginning the Migration Process  We will initially move your data to Domains.co.za, and only point or transfer your domain/s once the Migration Process has […]

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How do I Register a Domain Name?

1. Check Availability: In the search bar, please enter the domain name you want and select the TLD (extension) and if its available you can select it. 2. Explore Similar Options: There will be a confirmation on the screen, as well as an option to select other TLDs, if you want them. 3. Add to Cart: Add the domain to your cart and click on the Checkout button. 4. Create an Account: Create your new account, or login to your existing one. 5. Complete Contact Info: Fill out the form and submit. 6. Secure Payment: Proceed to a safe and secure payment gateway to complete the purchase. 7. Quick Registration: Your registered domain will be your when the Registration Fee has been paid and all relevant information has been provided […]

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Why does my Domain Display as Not Eligible for Transfer?

A domain will show as Not Eligible for Transfer if: There is a currently an outstanding fee on the Legacy .co.za domain An outstanding fee has recently been paid on the domain. In this case the domain can only be transferred after the 6th of the following month that payment was made. The domain is within its Anniversary period, this is 3 days prior to its Expiration up to the 6th of the following month The domain is within its first month of Registration. The Legacy Transfer Ticket was not accepted. The Legacy Transfer Ticket was declined. […]

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How long does it take to Register a Domain Name and Hosting with DiaMatrix?

Registering a Domain Name can take up to 24 hours for it to become active once the payment has been received. Please ensure that you send through a valid Proof of Payment to our accounts department: billing@domains.co.zaPlease be aware that should you have chosen a Hosting package, it will also be available immediately on activation, even if your website is not yet ready to publish to the worldwide web. If your website is still months away from publishing, we would suggest that you consider registering your Domain Name and taking out an Email Only Hosting plan. This will afford your business the benefit of having professional looking email addresses until such time as you wish upgrade to the Hosting package of your choice. Pl […]

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What is needed for a Domain to be Transferred?

Transferring a domain to Domains.co.za: Please note that an ISP may not release your domain/domain information until your account with them has been settled in full. To ensure the minimum amount of downtime for your business/website, we require the following information to setup on our servers: – advise your current ISP that you will be transferring your domain to domains.co.za- FTP details- copy of your Database (where applicable)- Authorization Code (if applicable)- Unlocking of the Domain (if applicable)- Email addresses that you require. When transferring your domain from Domains.co.za: Please give a Calendar Month’s Notice and ensure that your account is paid up, and that you request all services to be discontinued, by […]

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What does Pointing a Domain mean?

Pointing a Domain will redirect a website visitor to any other domain URL that you own. In other words you can register multiple domain names for one website and have each of those domains pointing to the website’s single domain URL.  […]

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