Delayed Emails (Resolved)Affecting Other - Email Traffic | Priority - Critical
Date - 25/11/2020 14:29 - 04/12/2020 06:23
Last Updated - 03/12/2020 14:15
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Network Maintenance (Resolved)Affecting System - Network Maintenance | Priority - Critical
Date - 30/11/2020 15:15 - 07/12/2020 09:20
Last Updated - 01/12/2020 09:08
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cp16.domains.co.za Maintenance (Resolved)Affecting Server - cp16.domains.co.za | Priority - High
Date - 29/08/2020 20:00 - 29/08/2020 20:15
Last Updated - 29/08/2020 20:09
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Critical Maintenance (Resolved)Affecting Server - wp1.hosted.site | Priority - Critical Maintenance has been scheduled for wp1.hosted.site Date - 17/08/2020 20:00 - 17/08/2020 20:45
Last Updated - 17/08/2020 20:15
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Email issues with Gmail (Resolved)Affecting Other - Email Traffic | Priority - Critical We are aware of an issue affecting slow delivery of emails to gmail.com Date - 03/06/2020 09:02 - 18/06/2020 17:34
Last Updated - 03/06/2020 11:05
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29 May 2020 - Scheduled Downtime - Epyc VPS (Resolved)Affecting System - Epyc VPS ndoes | Priority - High
Date - 29/05/2020 23:00 - 30/05/2020 01:00
Last Updated - 30/05/2020 09:41
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RS4 Down (Resolved)Affecting Server - rs4.cphost.co.za | Priority - Critical
Date - 18/03/2020 20:41
Last Updated - 18/03/2020 21:44
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mail1.hosted.site Upgrade (Resolved)Affecting Server - mail1.hosted.site | Priority - High
Date - 18/03/2020 20:00 - 18/03/2020 21:00
Last Updated - 18/03/2020 20:07
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Critical Maintenance (Resolved)Affecting Server - rs2.cphost.co.za | Priority - Critical
Date - 02/03/2020 20:00 - 02/03/2020 23:00
Last Updated - 03/03/2020 07:48
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ZACR CO.ZA Database issue (Resolved)Affecting System - ZACR | Priority - Critical ZACR is currently expericing Database issues on their CO.ZA EPP Platform. Date - 28/01/2020 11:40 - 29/02/2020 09:16
Last Updated - 28/01/2020 11:41
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Critical Maintenance (Resolved)Affecting Server - rs18.cphost.co.za | Priority - Critical
Date - 27/01/2020 20:00 - 28/01/2020 00:00
Last Updated - 27/01/2020 20:58
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DDoS Attack (Resolved)Affecting System - Network Infrastructure | Priority - Critical We are currently being targeted in a DDoS attack again. Our upstream providers and engineers are working on mitigating the attack. Date - 20/12/2019 14:55 - 26/12/2019 09:12
Last Updated - 20/12/2019 14:56
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DDoS attack (Resolved)Affecting System - Network Infrastructure | Priority - Critical We are currently being targeted in a DDoS attack again. Our upstream providers and engineers are working on mitigating the attack. Date - 06/12/2019 15:56 - 09/12/2019 09:48
Last Updated - 07/12/2019 06:13
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ZACR - co.za problems (Resolved)Affecting System - Domains API | Priority - Critical
Date - 28/11/2019 10:38 - 05/12/2019 15:41
Last Updated - 28/11/2019 10:39
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DDoS Attack (Resolved)Affecting System - Network | Priority - Critical We are currently being targetted in a DDoS attack, engineers and upstream providers are busy working on mitigating the attack. Date - 21/11/2019 03:23 - 22/11/2019 21:49
Last Updated - 22/11/2019 12:54
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ZACR (.co.za) are down (Resolved)Affecting System - .co.za domains | Priority - Critical ZACR is experiencing Database problems on their primary systems, not ETA as yet Date - 16/11/2019 18:46 - 21/11/2019 06:34
Last Updated - 16/11/2019 18:48
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Incorrect Pages being serviced (Resolved)Affecting System - Domains.co.za website | Priority - High During some testing of the Litespeed webserver on our domains.co.za website at 1:00am Saturday morning 9th November, Litespeed started caching our sites pages to increase the site speed. Date - 09/11/2019 08:02 - 16/11/2019 18:46
Last Updated - 09/11/2019 08:47
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MySQL not running (Resolved)Affecting System - rs3, rs4, rs12, rs19 | Priority - Critical
Date - 06/11/2019 05:21 - 09/11/2019 08:18
Last Updated - 06/11/2019 10:59
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Hardware Failure (Resolved)Affecting Server - cp19.domains.co.za | Priority - Critical We have experienced a hardware failure on our cp19.domains.co.za server. Date - 31/10/2019 14:58 - 06/11/2019 05:20
Last Updated - 31/10/2019 23:17
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Massive DDOS Attack (Resolved)Affecting System - Domains Network | Priority - Critical We are currently being targetted in a massive DDoS attack that is targeted at South African ISP's and Banks. Date - 24/10/2019 20:29
Last Updated - 28/10/2019 09:30
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ZACR EPP system issues (Resolved)Affecting System - EPP | Priority - Critical ZACR is experiencing technical issues with the EPP system. This can influence any domain related actions (registrations, renewals, lookups, etc) Date - 04/09/2019 15:34 - 16/09/2019 08:26
Last Updated - 04/09/2019 15:39
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VPS node Issues (Resolved)Affecting Server - manage.vps.net.za | Priority - Critical We are experiencing technical issues on one of our VPS hypervisors. Date - 15/08/2019 07:50 - 04/09/2019 15:31
Last Updated - 15/08/2019 08:01
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Disk Failure (Resolved)Affecting Server - rs2.cphost.co.za | Priority - Critical There has been a SSD disk failure on the rs2.cphost.co.za, we are current busy with a replacement server. Date - 11/02/2019 10:00 - 11/02/2019 15:35
Last Updated - 11/02/2019 10:25
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Domains API Migration (Resolved)Affecting System - https://api-v3.domains.co.za | Priority - Critical During this maintenance window we will be migrating our domains API from the Vox Rutherford Estate Data Center to the Teraco Isando Data Center. Date - 19/11/2018 20:00 - 19/11/2018 21:53
Last Updated - 19/11/2018 21:29
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19th October 2018 - Scheduled Maintenance (Resolved)Affecting System - Teraco Network infrastructure | Priority - Critical
Date - 19/10/2018 21:00 - 30/10/2018 04:29
Last Updated - 15/10/2018 07:32
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Network Connectivity - Rutherford Estate (Resolved)Affecting Other - Connectivity | Priority - Critical Vox Telecom is currently experiecing network connectivity issues at their Rutherford Estate infrastructure, we are awaiting an ETA from their side. Date - 18/07/2018 11:57 - 23/07/2018 10:22
Last Updated - 18/07/2018 12:07
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Domains API issues (Resolved)Affecting System - API | Priority - Critical We are aware of an issue on our domains API, engineers are currently working on the issue, no ETA as of yet. Date - 11/07/2018 16:20
Last Updated - 12/07/2018 09:52
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Disk Issues - RS3, RS4, RS5 (Resolved)Affecting System - rs3.cphost.co.za, rs4.cphost.co.za, rs5.cphost.co.za | Priority - High In light of the disk issues which have occured on rs4.cphost.co.za yesterday we have started investigating all SSD drives which were ordered from the same batch. Date - 16/05/2018 12:25 - 11/07/2018 16:54
Last Updated - 16/05/2018 12:43
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rs4.cphost.co.za (Resolved)Affecting Server - rs4.cphost.co.za | Priority - Critical
Date - 15/05/2018 13:53 - 16/05/2018 12:25
Last Updated - 15/05/2018 15:04
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Intermittent Connectivity (Resolved)Affecting System - Core Network | Priority - Critical We are currently experiencing intermittent connectivity issues on our Teraco Infrastructure. Date - 06/05/2018 18:35 - 06/05/2018 19:30
Last Updated - 06/05/2018 18:35
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Server maintenance (Resolved)Affecting Server - rs1.cphost.co.za | Priority - Critical rs1.cphost.co.za will be rebooted 23:10 mail and website services will be affected. Date - 07/04/2018 23:01 - 07/04/2018 23:34
Last Updated - 07/04/2018 23:05
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rs1.cphost.co.za Server Maintenance (Resolved)Affecting Server - rs1.cphost.co.za | Priority - Critical
Date - 30/03/2018 19:18 - 31/03/2018 05:00
Last Updated - 31/03/2018 01:09
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Website issues (Resolved)Affecting Other - www.domains.co.za | Priority - High Good Day, Date - 07/03/2018 08:15 - 06/05/2018 19:30
Last Updated - 07/03/2018 08:17
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Server Maintenance (Resolved)Affecting Server - cp8.domains.co.za | Priority - High Website access to this server will be interrupted during this maintenance window as we are upgrading Apache & PHP versions. Date - 24/09/2017 07:00 - 24/09/2017 08:00
Last Updated - 11/01/2018 10:45
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Site Builder Upgrade (Resolved)Affecting Other - Site Builder Upgrade | Priority - Medium Site Builder Upgrade Date - 15/02/2017 09:04 - 15/02/2017 09:09
Last Updated - 15/02/2017 13:54
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BGP Router Upgrade (Resolved)Affecting Other - Core Network | Priority - Medium At 21:00 12 January 2017 we will be replacing our primary BGP border router with an upgraded model. Date - 12/01/2017 21:00 - 30/01/2017 17:22
Last Updated - 12/01/2017 16:55
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Cloud Software Upgrade (Resolved)Affecting Server - manage.cloud.net.za | Priority - Medium
Date - 15/12/2016 19:00 - 26/12/2016 05:39
Last Updated - 01/12/2016 15:26
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ZACR EPP system down (Resolved)Affecting System - | Priority - Critical ZACR is experiecing problems with connectivity to their EPP servers. Their engineers are currently investigating. Date - 20/11/2016 07:00 - 08/12/2016 05:34
Last Updated - 20/11/2016 09:41
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Emergency Power Maintenance DC3 Rutherford Es (Resolved)Affecting Other - Emergency Power Maintenance DC3 Rutherford Estate | Priority - Critical
Date - 29/10/2016 23:00 - 08/12/2016 05:35
Last Updated - 28/10/2016 17:34
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PHP websites not loading (Resolved)Affecting Server - rs1.cphost.co.za | Priority - Critical Hi, Date - 26/10/2016 03:00 - 20/11/2016 09:41
Last Updated - 26/10/2016 08:07
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Cloud Migration - 5th August 2016 (Resolved)Affecting System - Cloud Infrastructure | Priority - Medium
Date - 05/08/2016 21:30 - 06/08/2016 06:43
Last Updated - 05/08/2016 22:22
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ADSL Maintenance (Resolved)Affecting System - ADSL Infrastructure | Priority - Low
Date - 08/07/2016 00:00 - 05/08/2016 11:28
Last Updated - 05/07/2016 10:48
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ZACR Connection Issues (Resolved)Affecting System - EPP Reseller / Register Platform | Priority - Critical We have picked up connection issues with the ZACR epp platform. Date - 27/05/2016 09:48
Last Updated - 27/05/2016 10:11
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Emergency Maintenance Cloud VM's (Resolved)Affecting System - Cloud VM's | Priority - Critical pdate 31/01/2015 17:10am Date - 31/01/2016 10:17 - 31/01/2016 18:30
Last Updated - 02/02/2016 20:54
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International Access (Resolved)Affecting Other - Data Center and ADSL | Priority - Critical There are widespread outages on International access and some local ADSL access. Date - 21/01/2016 16:25
Last Updated - 22/01/2016 09:57
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Scheduled Maintenance - Cloud Platform (Resolved)Affecting Server - manage.cloud.net.za | Priority - Low
Date - 02/04/2015 21:00 - 10/05/2015 14:50
Last Updated - 02/04/2015 08:21
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Vox Outage (Resolved)Affecting Other - Vox Telecom | Priority - Critical Vox is experiencing an Outage on their DC3 Facility, Engineers are attending. Date - 17/02/2015 10:45 - 17/02/2015 12:30
Last Updated - 18/02/2015 12:38
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VOX BGP issues (Resolved)Affecting Other - VOX BGP issues | Priority - Critical VOX are having BGP issues on their network, we are addressing this with them now and will have the issue resolved soonest Date - 17/02/2015 10:07 - 17/02/2015 11:47
Last Updated - 17/02/2015 11:47
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Intermittent Fibre connectivity / routing bet (Resolved)Affecting System - Fibre connectivity between DC3 & DC4 | Priority - Medium
Date - 10/02/2015 09:19
Last Updated - 10/02/2015 16:45
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Websites Not Displaying (Resolved)Affecting Server - | Priority - Critical Websites are not displaying on the cp02.cphost.co.za webserver and server load is high. Date - 16/01/2015 10:43 - 16/01/2015 11:36
Last Updated - 16/01/2015 10:44
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ZACR EPP System DB Issues (Resolved)Affecting Other - ZACR EPP Database | Priority - Critical ZACR is currently having load issues on their EPP Database which is causing "Failed to Connect" error messages when trying to perform any domain registrations, transfers or renewals. Date - 13/12/2014 14:02 - 16/01/2015 10:43
Last Updated - 13/12/2014 17:04
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High Network Latency (Resolved)Affecting Other - Network | Priority - High Both Primary and Secondary Dark Fibre Africa links between Teraco and Rutherford Estate are down. Date - 15/11/2014 07:43 - 15/11/2014 09:30
Last Updated - 19/11/2014 11:06
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Phone Lines Down due to Power Failure (Resolved)Affecting Other - Domains Offices | Priority - Critical The phone lines at our offices are currently down until after due to an Eskom power failure in the Highlands North Johannesburg Area. Date - 04/11/2014 08:39 - 04/11/2014 14:09
Last Updated - 15/11/2014 07:52
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VCS Credit Card System (Resolved)Affecting Other - VCS Credit Card System | Priority - Medium
Date - 16/11/2014 00:00 - 13/12/2014 17:04
Last Updated - 12/11/2014 07:56
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Connectivity Issues to CP03 (Resolved)Affecting Server - | Priority - High We are currently investigating slow response times to cp03.domains.co.za Date - 27/10/2014 10:32 - 27/10/2014 10:45
Last Updated - 27/10/2014 11:20
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Limited Connectivity to Shared Hosting Server (Resolved)Affecting Other - Shared Hosting | Priority - High We are experiencing limited connectivity to all our shared hosting servers. Engineers are on site and the problem should be resolved shortly. Date - 21/08/2014 11:15 - 21/08/2014 12:05
Last Updated - 21/08/2014 12:19
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ZACR Hardware Failure (Resolved)Affecting Other - ZACR Registry | Priority - Critical 17/07/2014 21:10 Date - 17/07/2014 21:10
Last Updated - 27/07/2014 12:10
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Hard Drive corruption (Resolved)Affecting Server - | Priority - High We experienced a hard drive failure and are busy performing consistency checks on the data. Date - 07/03/2014 13:38 - 07/03/2014 15:30
Last Updated - 17/03/2014 11:48
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ZACR Outage (Resolved)Affecting Other - ZACR Registry | Priority - Critical The ZACR registry is experiecing epp database issues on their side and are currently working on resolving the matter. Date - 04/03/2014 08:34 - 07/03/2014 13:39
Last Updated - 04/03/2014 08:35
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Peering issue between Cape Town and Jhb (Resolved)Affecting Other - Peering Issue | Priority - High A peering issue has been reported between the Cape Town Internet Exchange (CINX) and our datacentre located in Johannesburg. This will affect all connectivity via major network providers (ADSL and Cellular) until the issue is resolved. We do not have an ETA for the resolution of the issue as yet but our upstream provider is working hard at rectifying the issue. Date - 30/01/2014 07:30 - 30/01/2014 10:30
Last Updated - 30/01/2014 18:22
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Down for emergency maintainence (Resolved)Affecting Server - | Priority - Critical We are busy with emergency maintenance on this server. Date - 15/06/2013 07:03 - 15/06/2013 08:00
Last Updated - 15/06/2013 07:16
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Rolling Reboots for Kernel Upgrades (Resolved)Affecting Server - | Priority - Medium There will be rolling reboots tonight for kernel upgrades to fix a new root exploit making rounds that affects CloudLinux 6/CentOS 6/RHEL 6 systems. Date - 15/05/2013 19:45 - 15/05/2013 19:52
Last Updated - 15/05/2013 19:48
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Rolling Reboots for Kernel Upgrades (Resolved)Affecting Server - | Priority - Medium There will be rolling reboots tonight for kernel upgrades to fix a new root exploit making rounds that affects CloudLinux 6/CentOS 6/RHEL 6 systems. Date - 15/05/2013 19:45 - 15/05/2013 19:52
Last Updated - 15/05/2013 19:47
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ZACR network outage (Resolved)Affecting Other - Registrar Platform | Priority - Medium Thr ZACR is experiencing a network outage which is affecting the performance of our registrar platform. Date - 10/03/2013 06:02
Last Updated - 11/03/2013 12:27
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