Webmail in cPanel is a feature offered by cPanel hosting services that provides an efficient way to manage your emails directly from your web browser.

At Domains.co.za, we recognise how important efficient communication is for both personal and professional use. That’s why we’ve integrated cPanel Webmail into our hosting services, providing you with an intuitive platform for all your email management needs.

cPanel Webmail allows you to access your emails securely and conveniently from any web browser. There’s no need to install or configure email clients – everything you need is easily accessible through your cPanel dashboard. Understanding how to use Webmail from cPanel can help you stay connected and manage your email communication.

This tutorial explains how to use cPanel Webmail, including tips on managing your mailbox, composing and sending emails, and adjusting settings to suit your needs.

How to Access Webmail in cPanel

This article assumes that you have already logged into your Domains.co.za Account and have accessed the cPanel Dashboard – refer below for steps on how to do this.

Now, let’s discuss how to use Webmail to access emails from within cPanel. Here are the steps to access email in cPanel, irrespective of the hosting package you are on.

Note: You can access your webmail directly by visiting: http://www.yourdomain.com/webmail if you are unable to login to cPanel.

1. Scroll down to the Email section and click Email Accounts.

2. Find the email account you want to access from the list of domain names.

3. Click Check Email next to the selected address.

4. Choose a Webmail application (e.g., Roundcube) to open your inbox.

You’re now logged into your email account and can read, send, or manage messages.

How to Access Email Hosting in cPanel

VIDEO: How to Access Email in cPanel

Additional Information

Managing Webmail Accounts in cPanel

Once you’ve accessed email accounts in cPanel, you have the following options available to help you manage them.

Email accounts can be set up on desktop or mobile apps, like Outlook or Apple Mail, using the configuration settings provided in cPanel. Use the Connect Devices option in cPanel for quick setup instructions to link your email to Outlook, Samsung devices, iPhones, and more.

cPanel will provide you with the necessary configuration details, including incoming and outgoing mail servers, ports, and encryption settings, to manually configure your email client. Additionally, it provides automatic configuration scripts for popular clients.

Webmail clients like Roundcube offer a browser-based option, making it ideal for accessing email from any device without the need to install and configure another app.

Set up email forwarding if you want emails from one address delivered to another inbox, as well as autoresponders for “out of office” messages, confirmations, and other replies when you are unavailable. Email filters can also be set to handle incoming messages. This is important for:

• Spam control to prevent unwanted emails.
• Sorting emails into specific folders based on sender, subject, or keywords.
• Deleting, forwarding, or marking emails as read based on specific criteria.

Webmail Account Security

Use strong, unique passwords for each email account to prevent unauthorised access.  If you reuse passwords or use weak ones, a breach of one account can compromise all your others. A strong, unique password reduces the risk of your email hosting account being hacked and your sensitive information being stolen.

Passwords should be a mix of uppercase and lowercase letters, numbers, and special characters (#@?*!). You can change or reset your password by clicking Manage next to the specific email address or account.

Domains.co.za Webmail Hosting

Domains.co.za Email Hosting supports both IMAP and POP protocols, providing flexibility depending on your preferred method for storing or syncing emails.

Storage limits per email account are displayed in the Email Accounts section. Exceeding this limit can result in bounce-backs, where incoming emails will be rejected and returned to the sender. You may also be prevented from sending new messages.

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VIDEO: How to Buy Email Hosting Online

Changing MX Records

If your emails aren’t sending or receiving, check that your MX records are correctly configured in cPanel’s Zone Editor.

MX (Mail Exchanger) records are a type of DNS (Domain Name System) record that specifies which mail servers are responsible for accepting emails for a specific domain name. If your MX records are incorrect, incoming messages won’t know which email hosting server to go to, and outgoing emails might be flagged as suspicious or undeliverable.

cPanel’s Zone Editor is where you manage all your domain’s DNS records, including A records, CNAMEs, and, most importantly, MX records for email.

General Webmail Information

• User-Friendly Interface: cPanel Webmail offers a clean and intuitive interface, making it easy to navigate your emails regardless of your technical expertise.
• Versatile Applications: Choose from a range of popular Webmail clients, including Roundcube, each with unique features to cater to your preferences.
• Access Anywhere: Manage your emails from any device, whether you’re on a desktop, laptop, tablet, or smartphone. Stay connected and manage your inbox seamlessly, wherever you are.
• Powerful Security: Your email communications are safeguarded with strong security protocols, ensuring the privacy and protection of your data.
• Enhanced Efficiency: Benefit from tools for email organisation, filtering, and searching, helping you streamline your email management and focus on what matters most.

For more information, visit cPanel’s Webmail functionality.

Login to Domains.co.za Account

1. Go to the Domains.co.za website Account Login page.

2. Enter your Email and Password and click the Sign In button.

3. You will see the Domains.co.za Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.

Login to cPanel from your Domains.co.za Dashboard

4. Click on Manage Services to view the sub-dropdown menu and select the hosting package for the domain you want to work with – in our example we are using Web Hosting.

5. Click the Manage button to the right of the domain name you want to access.

6. The display will now show Product Information, Quick Manage, Resource Usage and Site Statistics for that domain name.

7. Under Product Information, scroll down to Control Panel, which will display cPanel to the right, and click on the Login button.

8. The cPanel Dashboard will now be displayed.