This article will guide you on how to setup IMAP email Apple Mail which allows you to manage your emails more flexibly across multiple devices. Unlike POP, which downloads emails to your local device, IMAP (Internet Message Access Protocol) keeps your emails on the server and synchronises them with all your devices. This setup is ideal if you want consistent access to your email from various locations or devices. Follow this guide to configure your email account on Apple Mail using IMAP.
Follow this guide to configure your email account on Apple Mail using IMAP (Internet Message Access Protocol).
TABLE OF CONTENTS
How to Setup IMAP Email Apple Mail
This tutorial assumes you have already logged in and setup your email account in your Domains.co.za Control Panel.
Add a New IMAP Email Account in Apple Mail
1. Open Apple Mail: Launch the Apple Mail application on your Mac.
2. Go to File in the menu bar and select Add Account.
3. Type your Full Name as you want it to appear.
4. Enter your full Email Address.
5. Input the Password associated with this account.

6. Under Account Type, select IMAP

Configure Incoming Mail Server
7. Enter a Description for the Incoming Mail Server (e.g., Work IMAP Server).
8. Input the Incoming Mail Server as provided by your host. This could be something like mail.example.com or just the domain name.
9. Provide your Username and Password for the Incoming Mail Server then click continue.

Setup Outgoing Mail Server
10. Enter a Description for the Outgoing Mail Server (e.g., SMTP Server).
11. Type the Outgoing Mail Server address as provided by your host.
12. If your host requires authentication for the outgoing server, check the box for Use Authentication. Click Continue

Review and Access Your Apple Mail Inbox
13. Review the information you’ve entered. Click Create to finalise the setup.
14. Your newly set-up mailbox will appear in Apple Mail. All the messages stored on the server will be accessible here.

Additional Information
IMAP vs. POP
IMAP synchronises your emails across multiple devices by keeping them on the server, while POP downloads emails to your local device. IMAP is preferable for users who access their email from different locations or devices. If you understand the differences between IMAP and POP, ensure accurate email-hosting settings, and know how to troubleshoot common issues, you can maintain smooth and reliable email access across all your devices.
Email Hosting Settings
It’s essential to use the correct server settings provided by your email hosting service. These settings include incoming and outgoing mail server addresses, port numbers, and security protocols like SSL/TLS. Incorrect settings can disrupt your ability to send or receive emails. Always verify these details during setup and consult your provider if uncertain.
Troubleshooting Tips
Start by verifying your server settings for accuracy. Even minor errors can cause problems. Next, ensure your internet connection is stable, as a weak connection can disrupt email access. If login issues persist, re-enter your email address and password to eliminate typos. For persistent problems, contact your email hosting provider’s support team for assistance.
Login to Domains.co.za Account
1. Go to the Domains.co.za Login website page.

2. Enter your Email and Password and click the “Sign In” button.
3. You will see the Domains.co.za Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.

Login to cPanel from your Domains.co.za Dashboard
4. Click on Manage Services to view the sub-dropdown menu and select the hosting package for the domain you want to work with – in our example we are using Web Hosting.

5. Click the Manage button to the right of the domain name you want to access.
6. The display will now show Product Information, Quick Manage, Resource Usage and Site Statistics for that domain name.

7. Under Product Information, scroll down to Control Panel, which will display cPanel to the right, and click on the Login button.

8. The cPanel Dashboard will now be displayed.



