Have you forgotten your email password or need to change it for security reasons? This guide will show you how to reset email password in cPanel, which is fast, secure, and doesn’t require access to the email account itself. With Domains.co.za’s Email Hosting, you can manage and reset email passwords for any account linked to your domain in just a few clicks, right from your cPanel interface.
TABLE OF CONTENTS
How to Reset Email Password in cPanel
1. Login to your Domains.co.za account.
2. Click on Manage Services on the left-hand side and select Web Hosting from the drop-down menu.
3. Click Manage next to your website’s domain name.

4. Next, click the Login button next to Control Panel to access your cPanel dashboard.

5. Scroll down to the Email section and click Email Accounts.

6. Locate the email address you want to reset the password for.
7. Click Manage next to the chosen email account.

8. Under Security, enter a new strong password or click Generate to automatically create one.

9. Click Update Email Settings at the bottom to save the new password.
NOTE:
Passwords can be reset at any time, even without user access to the account, as long as you have access to the cPanel interface.
How To Access Email In cPanel
VIDEO: How To Access Email In cPanel – Step-by-step Guide
Additional Information
After Resetting Email Password In cPanel
Once you have reset the email password, if necessary, inform the user of the change so they can update it on their email apps or devices. Changing the password will log the user out of any active sessions, helping secure accounts that may have been compromised. If the user is locked out of their email client, they can still access their email via Webmail after the reset, using the new password.
Additionally, if you manage multiple domains, ensure you’re editing the correct email account linked to the right domain.
Resetting the password does not affect saved emails or settings, but the new password must be updated in any email client or app (like Outlook or Apple Mail).
Tips for Email Security
- To enhance email security, use a strong password – at least 12 characters with a mix of uppercase, lowercase, numbers, and symbols.
- Avoid reusing old or weak passwords, especially for business or admin email accounts.
- The Generate feature included in cPanel creates highly secure passwords, which can be copied and saved in a password manager.
- Consider setting up 2FA (Two-Factor Authentication) on cPanel for added control and account protection.
- Need to enforce stronger password policies? This can be configured server-wide via WHM (for advanced users or resellers).
- Domains.co.za’s Support Team can assist if you encounter issues or forget your cPanel login details.



