Your cPanel username is essential for your Web Hosting account. It gives you access to all the tools within your cPanel dashboard, where you can manage files, databases, email accounts, security settings, and more. Whether you’re trying to log into cPanel directly or connecting through FTP, knowing your cPanel username is important. If you’ve forgotten it or need to double-check, Domains.co.za makes it easy to retrieve your cPanel login credentials through your hosting account control panel.

How To Find Your cPanel Username

Follow these quick steps to locate your cPanel username from your Domains.co.za account:

1. Login to your Domains.co.za account

2. Navigate to your web hosting plan from the Manage Services dropdown menu.

3. Click Manage next to the hosting plan associated with your domain.

4. Click Login next to the Control Panel button to access cPanel.

5. Once cPanel has opened, your username will appear under the General Information section, listed under the current user on the right side of the screen.

Additional Information

What to Do if You Can’t Find Your cPanel Username

If you can’t find your cPanel username, here’s what to do:

• Check your Initial Welcome Email: This is often the easiest way. Search your inbox for keywords like “New Hosting Account Information” or similar phrases from your hosting provider (like Domains.co.za). Your cPanel username is usually included in this initial welcome email.
• Use the Auto-Login Option: The Domains.co.za dashboard lets you automatically access to cPanel directly without needing to enter the username and password. Look for the Login button in the control panel section.
• Remember it’s often the same as FTP/Database Access: Your cPanel username is frequently the same as the one used for FTP and database access unless you’ve set up custom credentials. If you remember those, try them.
• Check the Manage Section for Each Hosting Account: If you have multiple hosting plans, each one will likely have a different cPanel username. Go to the “Manage” or “Services” section for each hosting plan within your provider’s control panel.
• Understand Default Naming: Hosting providers typically assign a system-generated username (e.g., userna5). Keep in mind you might not be able to change this username, but you can usually reset the password.
• Don’t Confuse it with Email Login: Your cPanel username is distinct from your email address or Webmail login credentials.
• Verify Hosting Plan Status: If you’re having login issues, double-check that your hosting plan is active and not suspended due to overdue payments or exceeding resource limits.
• Reseller Hosting Specifics: If you’re a reseller, remember that each client account under your reseller plan will have its own unique cPanel username.

Security Tip: Always keep your cPanel username confidential to protect your website.

What is cPanel?

cPanel is a Linux-based web hosting control panel that provides a graphical user interface (GUI) and automation tools to simplify the management of your hosting account and website. Its main features include:

• File Manager:  allows you to upload, download, edit, delete, and organise files and folders on your web server, similar to how you would on your computer.
• Backups: Generate full or partial backups of your website files, databases, and email accounts.
• Email Accounts: Create professional email addresses associated with your domain (e.g., info@yourdomain.co.za) and set up forwarding and auto-responders.
• Security: Install and manage SSL certificates to encrypt data between your website and visitors, ensuring secure connections (HTTPS).
• Databases: Create and manage databases for your website.
• One-Click Installs: Easily install popular applications like WordPress, Joomla, and Drupal with just a few clicks, eliminating the need for manual setup.