Setup an email account on iPhone to give you access to emails on the go. This guide teaches you the steps required to configure your Email Account, whether adding a new account or configuring an existing one. With these instructions, you can set up your email quickly and manage your messages directly from your iPhone.
Table of Contents
How to Setup an Email Account on iPhone
This tutorial assumes you have already logged in and set up your Email Account in your Control Panel.
Add Mail Account
– Go to the Settings app on your iPhone, scroll down, and click Mail Accounts.
– Click Add Account and choose Other from the list of email providers, usually found at the end of the list.
– Click “Add Mail Account” to display the New Account screen and enter the following details:
– Name: The Name you want to appear as the Sender.
– Email: The Email Address you set up with your ISP.
– Password: The Password associated with this Email Address.
– Description: A relevant description, especially if you have multiple Email Accounts on your phone. Click Next.
Choose Protocol and Configure Incoming & Outgoing Mail Server
Select the protocol IMAP (preferred) or POP3 and enter the following details:
Incoming Mail Server
– Host Name: mail.yourdomainname.co.za (or the IP address provided by Domains.co.za).
– User Name: Your Email Address.
– Password: Your Email Password.
Outgoing Mail Server
– Host Name: mail.yourdomainname.co.za (or the IP Address provided by Domains.co.za).
– User Name: Your Email Address.
– Password: Your Email Password. Click Next.
– If you selected IMAP, enable Mail and Notes to sync these with your Account.
– Click Save to complete the setup, and the system will perform automated validity checks.
– Once the validity checks are complete, you will return to the Mail screen and select your newly created Mail Account.
Configure Advanced Settings
– Scroll down and click “Advanced” to configure additional settings.
– IMAP Connection Port: 143 (if SSL is disabled).
– POP3 Connection Port: 110 (if SSL is disabled).
Set up Outgoing Mail Server (SMTP)
– Return to the previous screen, i.e., Account, and click Outgoing Mail Server (SMTP).
– Scroll down and click Advanced to configure additional outgoing settings.
– Port: 587 (if SSL is disabled).
– Ensure that Authentication is set to Password. Click Done to finish the setup process.
Additional Information
IMAP vs POP3
IMAP is preferred as it keeps your emails on the server and synchronizes across multiple devices. POP3 downloads emails to your device and typically removes them from the server.
SSL Encryption
If you want to use SSL (Secure Sockets Layer) for a secure connection, ensure the SSL checkbox is ticked and use the corresponding port numbers (993 for IMAP with SSL, 995 for POP3 with SSL, and 465 or 587 for SMTP with SSL).
Troubleshooting Tips
If you encounter issues with sending or receiving emails, double-check your server settings, ensure your internet connection is stable, and verify your email password. Updating your iOS or Mail app may also resolve compatibility issues.
1. Sign in to your device
2. Select Mail, Contacts, Calendars
3. Select Add an Account
4. Select Other (usually at the end of the list)
5. Select Add Mail Account and it will display a New Account screen
6. Enter the following information:
Name: the name you wish to have displayed as Sender
Email: the email address you have setup with your ISP
Password: the one relevant to the above email address
Description: a pertinent one especially if you have more than one email address registered to your phone
7. Select Next
8. Select the protocol IMAP (preferred) or POP3
9. Enter the following information for either of them:
Incoming Mail Server:
Host Name: mail.yourdomainname.co.za (as sent through by Domains.co.za)
User Name: this will be your email address
Password: your email password
Outgoing Mail Server:
Host Name: mail.yourdomainname.co.za (as sent through by Domains.co.za)
User Name: this will be your email address
Password: your email password
10. Select Next
11. If you have selected IMAP you can now enable Mail & Notes and then select Save and the automated system will complete its required validity checks.
12. Once the validity checks have been completed it will revert back to Mail, Contacts, Calendars – please select the newly created mail account.
13. Scroll down and select Advanced, where you will need to setup additional Incoming settings for IMAP or POP3
14. IMAP connection uses Port 143 incoming (where SSL has been disabled)
15. POP3 connection uses Port 110 incoming (where SSL has been disabled)
16. Return to the previous screen i.e. Account and select Outgoing Mail Server by selecting SMTP
17. Scroll down and select Advanced, where you will need to setup additional Outgoing settings
18. Both IMAP & POP3 connect using Port 587 outgoing (where SSL has been disabled)
19. Please ensure that Authentication displays as Password
