This guide explains how to renew a domain name through the Domains.co.za Customer Portal.
Renewing your domain name ensures your website, email services, and online presence remain active without interruption. Domains registered with Domains.co.za must be renewed before their expiry dates to maintain ownership.
Renewal notices are sent automatically before expiry to help clients renew their domains on time. Domains can usually be renewed annually, depending on the domain extension.
TABLE OF CONTENTS
How to Renew a Domain Name
1. Login to the Domains.co.za Customer Portal using your account credentials.
2. Navigate to Manage Services from the dashboard.
3. Select Domains to view your registered domains.
4. Locate the domain you wish to renew.
5. Click the dropdown menu next to Manage.
6. Select Renew from the available options.
7. Choose the renewal period for the domain.
8. Review the renewal details and pricing carefully.
9. Complete the checkout and payment process to finalise the renewal.
10. Wait for the confirmation message confirming that the renewal has been processed successfully.
Additional Information
- Domains should always be renewed before they reach their expiry date to avoid service interruptions.
- Expired domains may stop resolving, causing websites and email services to become unavailable.
- Renewal reminder notices are sent automatically before expiry dates.
- Enabling Auto Renew can help prevent accidental domain expiration.
- Domains that enter redemption status may require additional redemption fees.
- Domain renewals are generally non-refundable once processed.
- Updating payment information helps ensure successful renewals.
- Renewing domains early helps protect your brand and online identity.
Login to Domains.co.za Account
1. Go to the Domains.co.za website Account Login page.
2. Enter your Email and Password and click the Sign In button.
3. You will see the Domains.co.za Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.
