Setup an Email Account in Outlook Express, to manage and read your emails directly from your desktop or laptop. This article guides you step-by-step through the configuration process to ensure everything is configured correctly.
Apart from the fundamental setup procedures, we also discuss server variables like POP3, IMAP, and SMTP settings to guarantee smooth email sending and receiving. To ensure a simple and hassle-free setup, you’ll also find troubleshooting suggestions for frequent problems like failed connections, wrong credentials, and synchronisation failures. If you properly configure it, Outlook Express can improve productivity and streamline email handling.
TABLE OF CONTENTS
Steps to Setup an Email Account in Outlook Express
This tutorial assumes you have already logged in and set up your Email Account in your Control Panel.
Access the Accounts Menu
– Begin by launching Outlook Express on your computer.
– Click the Tools menu at the top of the window, then select Accounts from the dropdown list.

Note: If the Internet Connection Wizard opens automatically, you can skip the next step and proceed directly to Step 3.
Add a New Mail Account
– In the Internet Accounts window, click Add and select Mail. This will open the Internet Connection Wizard.

– On the Your Name page of the Wizard, enter the name you want to display on your outgoing emails. This is the name recipients will see when they receive your Emails. Click Next to continue.
– On the Internet Explorer Address page, enter the full Email Address for the Account you are setting up (e.g., user@your-domain-name.co.za). Click Next to proceed.
– On the Email Server Names page, choose POP3 for your incoming mail server. This setting is used to download Emails to your local device.
Enter Incoming & Outgoing Mail Server Information
– For the Incoming Mail Server (POP3), enter mail.your-domain-name.co.za, replacing your-domain-name.co.za with your actual Domain Name.
– For the Outgoing Mail (SMTP) Server, enter the Server Address provided by your Internet Service Provider (ISP) for example, smtp.your-isp.com. Click Next to continue.
– On the Internet Mail Logon page, input your full Email Address as the Account Name and enter the corresponding Password.
– Ensure that you enter this information correctly to avoid any login issues. Click Next to continue.
Complete the Setup Process
After entering all the required information, click Finish to complete the setup process. Your Email Account is now configured in Outlook Express.
Additional Information
Server Settings and Troubleshooting Tips
The incoming server must reflect your domain, and your ISP provides the outgoing server. If you are unsure of your SMTP server details, contact your ISP for information. If you encounter any issues during setup:
– Double-check your email address and password for any typos.
– Verify that your incoming and outgoing server settings are correct.
– Ensure your computer is connected to the internet.
– If emails aren’t sending, ensure the outgoing server requires authentication and that this is configured in the account settings.