How To Block Spam Email In cPanel

Spam email can consume storage, reduce productivity, and pose security risks if malicious messages are delivered to inboxes. cPanel provides built-in security tools that allow you to effectively control, filter, and reduce unwanted email.

By configuring these tools correctly, you can block spam emails sources, reduce false positives, and maintain a cleaner, more secure email environment for your domain.

How to Block Spam Email in cPanel

1. Login to your Domains.co.za account.

2. Navigate to your hosting plan via the Manage Services menu.

3. Click Manage next to the hosting plan associated with your domain.

4. Select Login next to Control Panel to open cPanel.

5. Open Spam Filters under the Email section. This will allow you to control how incoming spam is handled.

6. Activate the filtering system to begin scanning incoming mail.

7. Lower scores increase filtering strictness, while higher scores reduce false positives.

8. Configure messages above a certain score to be discarded automatically.

9. Use blocklists to prevent known spam senders from delivering messages.

10. Ensure important contacts are never filtered as spam.

Additional Information

• Spam filters use scoring systems to evaluate messages, analysing headers, content, and sending behaviour.
• Overly aggressive filtering may block legitimate email, so adjustments should be made carefully.
• Whitelisting trusted senders prevents accidental filtering, improving email reliability.
• Regularly reviewing spam folders helps fine-tune settings, reducing false positives.
• Blocking known spam domains reduces inbox clutter, especially for high-traffic addresses.
• Email security settings help protect against phishing, malware, and malicious links.

Login to Domains.co.za Account

1. Go to the Domains.co.za website Account Login page.

2. Enter your Email and Password and click the Sign In button.

3. You will see the Domains.co.za Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.