This guide explains how to block spam email using cPanel security settings.
Spam email can quickly clutter inboxes, consume mailbox storage, and negatively affect productivity. In more serious situations, spam emails may contain phishing links, malware, or fraudulent content designed to compromise user accounts or steal sensitive information.
cPanel includes built-in spam filtering and email security tools that help block unwanted emails before they reach your inbox. Properly configuring these settings improves email reliability, enhances security, and reduces the risk of malicious messages reaching users within your domain.
TABLE OF CONTENTS
How to Block Spam Email Using cPanel Security Settings
1. Login to the Domains.co.za Customer Portal using your account details.
2. Navigate to Manage Services from the dashboard.
3. Locate the hosting package linked to your domain, then click Manage.
4. Click Login to cPanel to open the hosting control panel.
5. Scroll to the Email section and select Spam Filters.
6. Select the blue login button to access your Spam Experts dashboard.
7. Select Filter Settings under Incoming – Protection Settings.
8. Adjust the Quarantine threshold < 0.83 to make the filter stricter, and > 0.83 to make it more lenient.
9. Select Save once adjusted.
Additional Information
- Spam filters help reduce unwanted email traffic before messages reach users’ inboxes.
- Overly aggressive spam settings may occasionally block legitimate emails.
- Regularly reviewing spam folders helps prevent important emails from being missed.
- Blacklists can be used to block repeat spam senders or suspicious domains.
- Email authentication methods such as SPF, DKIM, and DMARC improve spam detection accuracy.
- Spam filtering helps reduce phishing attempts and malicious email threats.
- Spam settings can usually be customised separately for different email accounts.
- Maintaining updated email security settings will improve the overall protection of your domain.
Login to Domains.co.za Account
1. Go to the Domains.co.za website Account Login page.
2. Enter your Email and Password and click the Sign In button.
3. You will see the Domains.co.za Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.
