This guide will walk you through how to create and configure an email account with Domains.co.za. It will also show you how you can ensure a secure setup with SSL/TLS encryption for both POP and IMAP protocols for your preferred email client. All our Web, WordPress, VPS, and Email Hosting plans include a free SSL Certificate, which will be configured on our servers for you.

How To Create And Configure An Email Account With Domains.co.za

This tutorial assumes that you have already logged in to your Domains.co.za Account.

Create An Email Account

Before you can create an email account with SSL/TLS encryption you need a domain name. Use our free AI Domain Name Generator to get a list of SEO-friendly, unique suggestions for your website and email addresses. It has real-time availability checks and easy registration with upfront, transparent pricing.

IMPORTANT:

To avoid any errors when configuring an email account, please wait 2-3 hours for DNS propagation, the SSL Certificate to be issued, and the server to process it after you have signed up and completed your domain registration.

• Once you have completed the above, login to your Domains.co.za Dashboard to create a new email account.

• Click on Manage Services
• Select the service you signed up for from the drop-down.
• Click Manage on the right-hand side of the screen.

• On the next screen, log in to the cPanel Control Panel by clicking the blue Login button.

• This will open cPanel in a new window, click on Email Accounts in the Email section.

• To create an email account with your domain name, click the +Create button on the right of your screen.

• Select the domain you want to use for the email address e.g., “exampledomain.co.za”.
• Choose a unique username for your email address e.g., “yourname”.
• Create a strong, unique password, or use the password generator.

• Click Create

Secure Email Access with SSL/TLS

SSL (Secure Sockets Layer) and TSL (Transport Layer Security) are both protocols that encrypt your email communication during transfer. This prevents eavesdropping, and data interception and protects your login credentials and sensitive information.

• To set up secure email access, launch your preferred email client such as Microsoft Outlook, Thunderbird, or Apple Mail, and access its settings

The specific steps may vary slightly depending on the one you use; however, the general process involves the following:

Protocol Selection and Mail Server Configuration

There are two main types of protocols you can use when configuring your email client:

1. IMAP (Internet Message Access Protocol): Recommended for accessing emails from multiple devices as they all remain on the server.
2. POP (Post Office Protocol): Downloads emails to your computer and deletes them from the server by default.

• Choose either POP or IMAP based on your preferences.

• You can now configure your incoming and outgoing Mail Servers and enable SSL/TLS by entering the below:
  – Username: The full email address you created (e.g., yourname@exampledomain.co.za
  – Password: Your email account password

Incoming (IMAP/POP3 over SSL/TLS)

• Host: mail.yourdomain.co.za (replace with your actual domain)
• Port: IMAP: 993 / POP3: 995
• Encryption: Select SSL/TLS

Outgoing Mail Server (SMTP):

• Host: mail.yourdomain.co.za  (replace with your actual domain)
• Port: 465
• Encryption: Select TLS

IMPORTANT:

IMAP, POP3, and SMTP all require authentication.

• Click Save
• Send a test email to your newly created email account to check if you can receive and send emails successfully.

Additional Information

Essential Client Setup Tips

• Keep Software Updated: Update your email client and operating system regularly for security patches and bug fixes.
• Strong Passwords: Use strong, unique passwords for your email account. Consider a password manager like 1Password to help you create and manage complex passwords.
• Two-Factor Authentication (2FA): Enable 2FA for an added layer of security to prevent unauthorized access.
• Spam Filters: Configure spam filters in your email client and the Domains.co.za control panel to minimize unwanted emails.
• Virus Scanning: Enable virus scanning and removal in your email client to protect against malware.

Common Troubleshooting Tips

Connection Errors

If you encounter issues connecting to the server, double-check your server settings, ports, and SSL/TLS configuration.

Not Receiving Emails

Check your spam filters to make sure that incoming messages are not being marked as spam, and that your firewall is not blocking email traffic. Double-check that your incoming mail server settings (username, password, hostname) are correct.

Can’t Send Emails

Check your outgoing server (SMTP) settings and authentication credentials are correct.

The number of emails (and their attachments) all take up server storage space. If you have exceeded your storage limits, delete old, unnecessary messages and downloads.

Verify that the domain name on the SSL certificate matches the domain you are connecting to.

Contact Domains.co.za Customer Support if you have any questions or experience any issues with setting up your email account.

Login to Domains.co.za Account

1. Go to the Domains.co.za website Account Login page.

2. Enter your Email and Password.

3. Then click the “Sign In” button.