To control email storage limits is essential for maintaining email performance and preventing bounced messages. On Domains.co.za Email Hosting, each email account can be assigned a specific storage quota. Once a mailbox reaches its quota, it will no longer receive incoming messages until space is cleared.
Setting appropriate storage limits ensures fair resource distribution across accounts and helps prevent a single mailbox from consuming excessive server storage.
This guide explains how to control email account storage limits using your Domains.co.za hosting account.
TABLE OF CONTENTS
How to Control Email Storage Limits
1. Visit https://www.domains.co.za and login.
2. Open the Manage Services dropdown menu and access your hosting plan.
3. On the next page, click Manage next to your domain.
4. Under Product Information, click Login next to Control Panel, to access cPanel.
5. In cPanel, under Email at the top of the page, click Email Accounts.
6. Locate the email account you wish to manage and click Manage next to this account.
7. Under Storage, select:
- A specific storage limit (e.g., 500 MB, 1 GB),
or
- Unlimited (if permitted by your hosting package).
8. Click Update Email Settings.
1. Return to Email Accounts.
2. Review the Storage Used column.
3. Identify mailboxes nearing capacity.
Clients can also clear out their mailboxes by doing the following:
1. Login to cPanel.
2. Go to Email and select Email Accounts.
3. Click Manage to the right of the large mailbox.
4. Select Free up Email Storage.
5. Click Manage to the right of the folder.
6. Select from the drop-down for what type of emails must be deleted.
7. Click Delete Permanently once the above has been completed.
Additional Information
- If a mailbox exceeds its storage quota, incoming messages will bounce back to the sender with a “mailbox full” error. Therefore, it is important to monitor storage usage regularly.
- Encourage users to delete old emails or archive messages locally using an email client configured with POP3 or IMAP. IMAP stores messages on the server, while POP3 downloads and may remove them from the server, depending on configuration.
- You can also configure email clients to empty deleted items folders automatically to conserve space.
- If your organisation requires larger mailbox allocations, consider upgrading your hosting package to accommodate increased storage needs.
Login to Domains.co.za Account
1. Go to the Domains.co.za website Account Login page.
2. Enter your Email and Password and click the Sign In button.
3. You will see the Domains.co.za Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.
