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Category: Email

Troubleshoot Error Messages in Outlook and in Outlook Express

Error codes (as listed at the end) may occur if Microsoft Outlook or if Microsoft Outlook Express cannot establish a connection with your email server. They are frequently caused by one of the following: Not connected to the Internet, or a network Incorrect Email account Settings in Outlook, or Outlook Express User Account profile in Outlook, or Outlook Express is damaged An email item on the POP3 server is damaged or corrupted Incorrect configuration of Antivirus software Outlook or Outlook Express has been removed from the computer, or the installation is damaged Incorrect configuration of Personal Firewall software Error Message Codes: 0x800ccc150x800421080x800ccc0e0x8004210b0x800ccc0b0x800ccc790x800ccc670x800409000x800ccc […]

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What are SMTP Server Settings?

An SMTP Setting is your ISP’s outgoing mail server address (i.e. the company that you are using to connect to the internet with).
For a list of the major South African Internet Service Providers’ SMTP settings, please click here. […]

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SMTP Error Delivery Codes

When your email can not be delivered, the SMTP server returns a notification, which includes an error message, associated with the actual problem. Each code is composed of three digits (X.X.X). The first digit reflects the status of the email message as below: 2: the email was sent successfully 4: means there was a temporary problem when sending the email (the email server may try to re-send it, or you may have to do so. This will depend on your server settings).Such error messages display as 4.X.X, where X.X are used in order to give more precise information about the error; 5: means there is a permanent/fatal error related to the email (the email address of the receiver does not exist, it doesn’t accept emails from you, etc […]

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What is Spoofing?

Spoofing is the terminology used when an email appears to come from one source but it has actually been sent from another source. VERY IMPORTANT:Banks etc. will NEVER ask you for your account numbers, ID numbers, PIN, OTP, and any personal information via email – EVER! For more information, please read our blog: Identity Theft via Phishing: An online scam businesses need to be on the alert for. […]

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I can Browse the Internet but I Cannot get my Email

1. Please ensure that you: – Do not specify SSL Settings in the account properties in your email program/application. – Do not use any other Port other than 110 (POP3) or 143 (IMAP) 2. It could be one of two things: – Your website account has been suspended and you will not be able to receive email. – The email server is very busy, or it is not functioning properly. If the problem still persists please contact our Support Help Desk (Email support@domains.co.za) or on 086 110 0698. […]

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What Is The Process For Sending An Email?

Email clients such as Outlook, Gmail, and Apple Mail operate similarly when it comes to sending an email. This article will give a full breakdown of what the process involves. We’ll cover everything from when you compose a message to how your Email Hosting server sends it to its final arrival in the recipient’s inbox. Process For Sending An EmailStep 1: Compose and Send an EmailStep 2: Transfer to an Outgoing Mail ServerStep 3: Delivering to the Recipient ServerAdditional InformationTypes of Email ProtocolsWhat is An Email Client Process For Sending An Email Step 1: Compose and Send an Email Composing and sending an email is generally the same process, regardless of which email software or app you use. The start of the p […]

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How to Enable SMTP Authentication using Outlook Express

This tutorial assumes that you have already opened Outlook Express: 1. Click Tools > Accounts > Mail Tab 2. Click the Account that needs to be changed 3. Click Properties 4. Set the Outgoing / SMTP Mail Server setting needs to be mail.your-domain-name.co.za 5. Tick My server requires authentication 6. Select Settings: ensure that “Use same settings as my incoming mail server” is selected 7. Click OK > Apply > OK 8. Click Restart Outlook Express […]

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