011 640 9700

Category: Email

I can Browse the Internet but I Cannot get my Email

1. Please ensure that you: – Do not specify SSL Settings in the account properties in your email program/application. – Do not use any other Port other than 110 (POP3) or 143 (IMAP) 2. It could be one of two things: – Your website account has been suspended and you will not be able to receive email. – The email server is very busy, or it is not functioning properly. If the problem still persists please contact our Support Help Desk (Email support@domains.co.za) or on 086 110 0698. […]

Read more...

What Is The Process For Sending An Email?

Email clients such as Outlook, Gmail, and Apple Mail operate similarly when it comes to sending an email. This article will give a full breakdown of what the process involves. We’ll cover everything from when you compose a message to how your Email Hosting server sends it to its final arrival in the recipient’s inbox. Process For Sending An EmailStep 1: Compose and Send an EmailStep 2: Transfer to an Outgoing Mail ServerStep 3: Delivering to the Recipient ServerAdditional InformationTypes of Email ProtocolsWhat is An Email Client Process For Sending An Email Step 1: Compose and Send an Email Composing and sending an email is generally the same process, regardless of which email software or app you use. The start of the p […]

Read more...

How to Enable SMTP Authentication using Outlook Express

This tutorial assumes that you have already opened Outlook Express: 1. Click Tools > Accounts > Mail Tab 2. Click the Account that needs to be changed 3. Click Properties 4. Set the Outgoing / SMTP Mail Server setting needs to be mail.your-domain-name.co.za 5. Tick My server requires authentication 6. Select Settings: ensure that “Use same settings as my incoming mail server” is selected 7. Click OK > Apply > OK 8. Click Restart Outlook Express […]

Read more...

How to Increase the Server Timeouts in Outlook Express

This tutorial assumes that you have opened Outlook Express: 1. Click Tools > Accounts > Mail Tab 2. Click the Account that you need to change and then click on Properties 3. Select Properties > Advanced 4. Server Timeouts – move slider bar to Long 5. Click Apply > OK > Close 6. Restart Outlook Express […]

Read more...

How Many Email Recipients Can I Have Per Email?

When sending messages to multiple email recipients, it is essential to be aware of specific standard limits. Email recipient limits determine how many addresses you can send a single email to. Exceeding these limits can result in emails being flagged as spam, which in turn impacts their deliverability. The exact limit varies depending on factors such as your Email Hosting provider, account type, and email client (e.g., Microsoft Outlook, Gmail, Apple Mail). What Is The Limit for Email Recipients?Why Email Recipient Limits are ImplementedAdditional InformationBest Practices for Sending Bulk EmailsEmail Spam FiltersBandwidth Allowance and Emails What Is The Limit for Email Recipients? Email providers implement recipient limits […]

Read more...

When Sending an Email I get an Error Message – Recipient Address Rejected

An error message Recipient Address Rejected, means that the server cannot identify the email address as being Valid. This may be as a result of: 1. The spelling and the suffix of the domain name are incorrect – e.g. @gmail.co.za instead of @gmail.com. 2. The Recipient’s email address may not be functioning properly, i.e. their account may have been Suspended. […]

Read more...

Does Email Data Count For The Monthly Bandwidth?

Your Email Hosting plan includes all your email data and website traffic in its monthly bandwidth limit and disk space allocation. This guide will explain how it works and the factors influencing its usage. What Is Monthly Bandwidth?Factors That Can Impact Monthly Bandwidth UsageAdditional InformationEmail Threats Affecting Monthly BandwidthLogin to Domains.co.za Account What Is Monthly Bandwidth? Monthly bandwidth measures the amount of data transferred when you send or receive emails and when visitors interact with your website each month. It includes both email data stored on your server, and data exchanged between your website and its users. Your hosting plan includes a set amount of bandwidth per month. Sending emails, […]

Read more...

What Our Customers say...