Category: Email

When Sending an Email I get an Error Message – Recipient Address Rejected

An error message Recipient Address Rejected, means that the server cannot identify the email address as being Valid. This may be as a result of: 1. The spelling and the suffix of the domain name are incorrect – e.g. @gmail.co.za instead of @gmail.com. 2. The Recipient’s email address may not be functioning properly, i.e. their account may have been Suspended. […]

Does Email Data Count For The Monthly Bandwidth?

Your Email Hosting plan includes all your email data and website traffic in its monthly bandwidth limit and disk space allocation. This guide will explain how it works and the factors influencing its usage. What Is Monthly Bandwidth?Factors That Can Impact Monthly Bandwidth UsageAdditional InformationEmail Threats Affecting Monthly BandwidthLogin to Domains.co.za Account What Is Monthly Bandwidth? Monthly bandwidth measures the amount of data transferred when you send or receive emails and when visitors interact with your website each month. It includes both email data stored on your server, and data exchanged between your website and its users. Your hosting plan includes a set amount of bandwidth per month. Sending emails, […]

How To Email Documents Like Excel & Word

When you want to email documents, especially Word documents and Excel spreadsheets, they are send as Attachments, which is a simple process. When attaching Word and Excel documents to an email, recipients can download and save the files to their local hard drive or view them directly within their email application. It’s important to exercise caution when sending private or sensitive documents. Depending on the circumstances, consider using alternative methods such as sharing a link from a cloud storage service like Dropbox or using a secure platform like WeTransfer. These methods ensure smooth communication and secure document sharing. How to Email Documents like Word & ExcelComposing An EmailAttaching DocumentsSending An […]

I am getting a Please Enter Network Password Error Message.

This problem normally occurs when the account settings in Microsoft Outlook have been corrupted, then you will receive a ‘Please Enter Network Password’ error message. Please do the following – you will not lose your email messages: 1. In Microsoft Outlook go to File > Email Account > Add > Repair > Delete 2. Make a note of ALL your Email Settings 3. Delete the Email Account 4. Close down Outlook 5. Re-open Outlook again 6. Create the Email account. […]

How To Setup IP Range Email Filtering

IP range email filtering allows you to control incoming email traffic based on the originating IP address or a defined IP range. This can be particularly useful when dealing with repeated spam attacks from a specific network or when restricting email access from certain geographical regions. Domains.co.za hosting includes tools within cPanel that allow you to create filtering rules based on sender IP addresses. You can either configure email-level filters or block IP addresses entirely using the IP Blocker feature. Correctly configuring IP range filters can significantly reduce unwanted email traffic and improve overall inbox security. However, it is important to apply such rules carefully to avoid blocking legitimate sender […]

How To View Emails Remotely

With Domains.co.za, you can access and view emails remotely from anywhere as long as you have an internet connection. All our Web Hosting and Email Hosting plans include Webmail Access, making email management convenient and secure. This guide will show you the steps to set it up. Steps to View Emails RemotelyAdditional InformationThe Benefits of Using Webmail from Domains.co.zaRequesting a Password Reset Steps to View Emails Remotely Webmail is an intuitive web-based email platform that enables you to log in and organize your emails with drag-and-drop functionality, enhanced security features, privacy, and automated responses. To view your emails remotely, follow these steps: 1. Open your preferred web browser, such as Goog […]